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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I was surprised that you prioritized a one time address for a gift for a friend over my own billing and address and shipping address. Glad I caught it!
The shipping charges are misleading compared to the book prices. I thought that I was getting a great deal originally and after shipping charges its only mediocre at best!
Great selection. The credit card bit looked a bit insecure, so it was good to see a PayPal option.
Ordered a series of Vince Flynn books as I read one of them and was looking forward to reading all books Vince wrote. Unfortunately Vince Flynn died at an early age so there is a limit as to the number of books he actually wrote. Alibris had a tremendous inventory of all of Vince's books and the prices were absolutely the best among all other online book stores. I had done business with Alibris out of print books priior to my interest in the Flynn books and those experiences were also very favorable for Alibris.
Especially like the number of books available and the prices of the hardback
Versions. Have used Alibris in the past for older/out of date books and have been
Very satisfied with the service.
Alibris has never disappointed. Prices are good, delivery is excellent. I am a thoroughly satisfied customer.
I always come to Alibris first - you never fail to have what I need at prices I can manage.
Since becoming an Alibris customer, I have ordered about six books, and every order has always been received within several days. I am impressed at the overall quality of each book's condition, and the affordable book costs are, by far, "the best" whenever I do comparative shopping. Thank you, Alibris, for your A-1 service!
I have ordered several items from Alibris, and I find your service to be excellent.
Everything was delivered earlier than expected and in the exact condition I expected
Love this site. Use it often. Have recommended it many times
Totally happy with the selection I found and the prices. Plus I'm excited and encouraged by the date the order will be delivered. Just in time for my son in laws birthday!
Fun shopping for music, movies and literature. Thank you.
It was easy and a great price Thank you Great experience
Ordered from 2 different companies and the socks said they were XXL size but smaller than socks that look exactly like these.
It was easy to order and it was quick to be shipped and received.
I had no difficulty searching for the exact book I wanted to purchase. I typed in the book title in the search box, and instantly found what I was searching for.
Such an amazing website! Have gotten all books in a series I'm reading for a low price!
I paid extra for expedited shipping, it did not come at the expected time. Once I got the item it was exactly as listed.
Shipping too high for books, which usually go snail mail
Great price, very reasonable delivery time and process.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

