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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I buy most of my books through Alibris. Quick and easy, Best Prices!
Appreciate this venue so much! Will use this site again
I can't say much more about my satisfaction until I check to see if Alibris is anti-Christ-- pushing equity, diversity, and inclusion, etc.
Ease of finding item. Wish the postage was less for 2 of such thin, lightweight books.
You had the book I needed, in good condition at a good price. Navigating the site was not difficult.
If you're in a book club that meets over Zoom, and you live in a town with almost no bookstores, this is a good option for getting a wide range of used books.
Great prompts it makes it easy to navigate.
Thank you so much
I had given up on finding an out of print book as a gift. Alibris found a copy in an Oregon Goodwill. It was a really good price, came on time, and was in much better condition than expected based on the description. Thank you!
Ordering & delivery were great; timely. The product (to no fault of the website) was not great. Ordered a hard-to-find vintage book from my childhood & the cover is off - it's crooked. But whatever. It's kitschy & a great book from my youth, The Official Preppy Handbook. Ordered it for my husband as an anniversary present - he was the epitome of '80s prep!
Search function is the bomb! Lots of stores means lots of results and never an out-of-stock message. Even with shipping fees the prices are as good or better than the big A and I am supporting independent businesses.
Easy to navigate. Prices are very good--better than the other A outlet--even with shipping fees. I love to support regular bookstores.
Easy buying experience, fast delivery, books as described, will continue purchasing from here
Very easy to navigate, evaluate and execute. Thank you.
I was able to find the books I was looking for easily and at a very reasonable cost.
Fast and courteous, and many authors to choose from
Great experiences with Alibris since 1998(?) or so! Please keep up the good work and don't sell out to Amazon...You guys are the real deal, with real sellers and plenty of real antiquarian book people. A gem!
I think this is my first time here. Found what I was looking for right away and at a good price.
Great source for hard to find books, without jacking up the price!
Easy to use and pay with PayPal. Good website for alibris
Found some great deals on your site that were better than what Amazon ever offered for the same books.
I found a better deal than what Amazon and eBay offered. Plus, you provided a discount code to help lower the cost! When I am looking for a book I now have another site to look for the best deals.
I was looking for a book that I had not been able to find elsewhere and there it was, waiting for me to order
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

