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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Very easy to use website, priced just right. Thank you
I especially like the new cart consolidating feature
Alibris is always my goto site when I am looking for books to buy
Great alternative to Amazon! Wide selection and competitive prices.
Very wide selection with very competitive prices! Happy to support all the resellers!
This is the only source for original prints I trust.
A few ser friendly shopping experience
The price of books are great but shipping charge is killing me
I like the price but the shipping is screwed me
Excellent - except I wish the estimated shipping would show my free shipping from Alibris BEFORE the final checkout. Stressful!
The cancellation was promptly handled; I appreciated the option of another comparable available copy added to my cart. Very convenient!
Always on time, great customer service if you're like me and sometime ship them to the wrong place! I can always find what I need
Products are great and they had a wide selection. I would buy from them again.
Books arrived in the condition expected. Received at an appropriate time. Good experience with Alibris.
I can always find what I'm looking for in used books. The site is easily navigated.
Easy and very good to have a comparison on one screen to choose which item to purchase.
I love to be able to get books here that I can't find anywhere else. It is kinda ironic that the shipping is so much more than the books.
I love to be able to find books that are rare or out-of-print.
I've been looking for this much loved series for a while, so I'm super happy to find it at such an affordable price! Hopefully its in as good a condition as advertised.
You had the book I wanted (it was an older edition book)
Hard to see all the music books available
Very trustworthy seller, way of handling oversea book buyers are superbly good. It is so far the best online bookshop that I seen before, you will easily get any books that other Bookstore can't find from here. Will certainly visit again and again.
Have ordered from here before. Great quality books
The inclusiveness of the options is a treasure beyond measure
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

