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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Alibris is the easiest site to order vintage books from.
Great selections. Always easy to order. Very happy over the years using Alibris.
A little clumsy, when I entered the billing address it was not clear that is what I was entering. It was next to the payment info, and the unchecked bill=ship box, but still it could have had an explicit heading Billing Address:
So far, I've ordered two books in the last few days. It has been been easy and user friendly to find books at a reasonable price. Unable to give an overall rating until I get the orders.
Great but the shipping seems high. I'd take slower shipping for a lower rate.
Everything worked perfectly on the first try -- can't ask for better than that!
I love used books! Not just that they are cheaper and let me buy many more books per month but because other people have handled them, read them, left a note or a name. I feel more connected to the all the readers..
I found the book I want for a good price and buying it is easy.
Love Alibris. I can find books here that I can't find anywhere else.
I appreciate the savings. Easy to find what I was looking for.
It is always very easy to find and purchase a book on this website. Great job!
Easy to find. Great price. Easy to place order. Thank you!
Outstanding seller and wonderful products! I am very pleased!
Great selection of books, including ones that are difficult to find elsewhere. Also straightforward to use - it is easy to compare sellers, and there are no unwanted ads or scripts. Very happy to have found this website!
I am Leaetta Wacker however Alibris thought I was Jon (my husband)
I am using my own laptop and I believe I have purchased through Alibris before. I used my personal debit card which is different from my husband.
Love it and can wait to get them and get to read them
I'm a longtime Alibris customer and regularly recommend it. One feature I like is that the site shows the location of the seller, which is a factor in delivery time. I often choose the closest seller with the best price.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

