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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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One of my top choices for hard to find books at reasonable prices.
Always a great choice for those hard to find items that are so expensive on other sites.
The shipping cost was almost half again the cost of the book. Not good.
It was fine. It's a store. Offered options. I chose. Now it is making me write this stupid review.
Best price for exactly what I needed. As described. Quick shipping. Will recommend and shop again and again.
Quick. Cheap. Good condition. I'm very happy with my book.
This site has great prices and easy search and checkout process
So far so good. I've never rented a book from Alibris previously.
I thought the shipping charge was
More than what I paid on previous orders.
It was a quick process since I am already in your system. About two minutes to find the book and order it.
It was easy to find the book on your website, Thank you. Ruth W.
So far so good! I look forward to receiving my book within the next 2 weeks.
Shipping seemed high. Book prices were very low. We am happy overall
Ease of checking quality of available copies. Ease of checkout, including ability to verify final costs, title and shipping information before making final purchase.
Found the item and format in a few easy clicks. Purchase details were clear. Quickly completed transaction.
Quick and easy Had what I was looking for. Good prices. That is all I have to say
This purchase was quick and the condition of the book is attractive.
Fabulous experience. I was looking for this book but also with a jazz emphasis therefore harmony and improvisation.
Good variety of editions and condition. Many editions and item condition
Easy to use, vast collection of books available. Good followup
Easy to order site. Always timely delivery and reliable quality.
Love buying books thru Alibris! It's timely, the used books are of good quality and the assortment is exceptional.
Description said book was in very good condition. It wasn't—banged up on all sides, whole book was curved. For a few more dollars I could've purchased a new copy. Would be generous to describe the condition as fair.
I hope you don't send any email other than my book order, and why are you making me type more than 50 characters. We are busy.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

