Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I love Alibris! I haven't buy books online from
Anyone else since 1996!
I almost always find the books I am looking for on Alibris.com.
Been a little while since I've purchased here but glad to be back.
Haven't been here in years but glad to be back!
Fast, safe shipping. Item arrived as described.
Fast, safe shipping. Item arrived as described.
No issues logging in. Quick to find the book i need. Easy check out process.
I recommend this sites to family and friends. When cost of retail booksellers is so high I recommend that they search on Alibris instead. U always have top best sellers at a deep discount. U will be a loyal costumer after one purchase.
Love the low prices for the printed word.
I was referred here by google when I searched for a specific title. I saw who the seller was and checked to see what else they had. Ended up buying 2 books that I had been looking for. Very easy to use site.
Quick and easy. The price was hard to not say no to and worth every penny
I had a terrible time finding why this book was not shipped to me in the first place because I had paid for it. Finally I went to my account and saw that what I had paid was reimbursed. Getting around in Alibris is tooooooo difficult. I had emailed you about not getting the book, but now I understand, but it took me toooooo long to find out what I needed to know. I dread shopping with you.
I found the process confusing. I could not easily change what I had ordered. I wasted lots of time with this.
Great prices and great shipping plus the book I was looking for less than Amazon.
Happy with my purchase experience. Prompt shipment.
Great prices easy to navigate the site.
Great selection of books
So far so good. We will see how shipping gets but that's on the seller.
It was fast and easy! I am a Medium and a Channel, and I was Spirit led to buy the book "Riding the Ox Home... Stages on the Path to Enlightenment."Grateful it was in stock and at an excellent price! Don't mind the shipping time, everything happens in Divine right timing.
Great service- always a great experience! Pleased with every book I have ordered and have given as gifts. Books are always as stated in the book condition! Have recommended Alibris to friends! I have been using this site now for 20+ years!
As always, titles are easy to find and the shopping experience is seamless.
I appreciate how quickly I found the book I was looking for & then quickly checked out! I was finished shopping within 5 minutes! Awesome!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

