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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy to navigate website and appreciated the coupon! I am a first time shopper so don't have any experience with Alibris other than ordering today, but so far, they've been great!
Smooth transaction from start to finish! You had the item I wanted too!
The site's UI could use a little work: be able to view your cart in a drop down instead of a new page/tab, show shipping rate estimates by seller or region before the middle of the checkout process, and add more dynamic scrolling to suggested/related products on applicable pages. Otherwise, fantastic.
I am so happy to have found this site, I've not once been disappointed!
Found a decent price for a reference book needed. The book was in used but good shape as described.
Keep up the great work in order to keep ordering more books I've always had a great experience shopping with you guys
Very easy to navigate through the site.
Just what I was looking for with lots of price and format options
The book arrived promptly and in great condition. Very satisfied.
Alibris is always the best, I really like the fact that it redirects me to additional authors that are similar to what I am searching for.
Alibris is the best, books always described condition is accurate, never disappointed. If you like books you will love Alibris
The shopping experience was quick and easy. I knew a topic but not a particular author, and Alibris did the rest!
Great place to shop for books. User friendly and the selection is large.
Alibris is one of my favorite places. Easy to find used books in good condition.
Have ordered hundred of books. Have never had a problem that was not easily resolved.
Some vendors package better than othes. Not easy to track which ones. To give them preference.
I love the ease of finding and pricing of older books. I always have a good experience with Alibris.
Great place to buy books! Arrive has always been excellent and I've always received the books in a short time.
You had the books I sought, and with a click added them to the cart, and on we go. Pleased... Thank you! DBL
It was ok. But the seller didn't provide the full usps international tracking number.
Easy to use, expensive shipping for books... Nothing else to say
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

