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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I enjoyed doing my purchase...and that you had what I was looking for...excellent price.thank you
The books were like new. That ship it the same day. Service is great as well as prices. They only down side is the price of the shipping, sometimes it is higher than buying a new book.
Site is easy to use, quickly found the textbook I needed for prices cheaper than anywhere else.
So far, so good
Your comment box needs 35 characters. So now I'm done
Overall good, but sellers from whom one is buying more than one book should provide some sort of discount on shipping. Otherwise, it feels like a degree of double billing.
Good site to look for things on, enjoyable experience, will visit again
So much better than wasting your money buying brand new books.
Found a book no wanted for $70.00 less than Amazon. Yea! Am excited to receive this in the mail while supporting a Friends of the Librsry.
Appears a rare-ish item is available. I will purchase, hope it goes well.
Its not amazon so...duh. No brainer baby! Why must i write 50 characters here? The only bad part of my experience honestly
Quick, easy and there was a coupon to use on the site! Usually has the lowest prices for what I am looking for.
Did not receive my order until today (May 28) after ordering it on May 7. That's way too long. Delivery time needs to be improved. Was about to call to see were my package was. Please do better.
Shipping is too high. Should make it more reasonable. The shipping should never be more than the item itself.
Shipping address automatically switched to last address entered. I didn't change that to the default.
It is unclear that I received consolidated shipping: $7.98 for 2 items from the same seller
Had to enter some information more than once.
Overall experience, so far, is neither good or bad
My shopping experience on Alibris was good. I would have preferred more pictures of book covers. Several of the books I considered had no image.
My experience to place the order was very easy. I located the book rapid and it was available to purchase.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

