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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Ordering was simple. The instructions were easy to follow. I liked the big letters and that you gave me several chances to review my order.
This site showed up when I was looking in Amazon. I had more buying options, so I used it. Quick and easy.
Huge inventory, good search engine. Easy to work with. Suppliers always ship quickly and books are exactly as described.
I'm very pleased to find an affordable hardcover copy of THE ANIMAL FAMILY. It is a favorite from childhood (many years ago).
In three places, you described my book differently: unknown binding, paperback binding, and looseleaf binding. The type of binding is associated with the ISBN. How can you not know what it is? Paperback binding is what I selected from the list of books. Yet, my shipped description states looseleaf, which is not desirable.
Have been a customer at Alibris for many years and the service has always been quick and efficient.
I have good luck finding reasonably priced books on your website. Thank-you!
The books listed on your website are reasonably priced, and I have been able to find many out-of-print books on Alibris. Thank-you!
Shipping cost is high, but check out is smooth. Well designed website
The user interface allows for quick and easy utilization and item selection.
Even out of print you have. That is a really good thing.for all of us.
I found what I wanted immediately for less than I thought. Cheers!
The website is very easy to use. I had no difficulties ordering the book I wanted.
Everything we wanted in a range of affordable prices. What's not to love about Alibris?!
Great timing for 20% off coupon code when we needed an expensive book anyway!
User friendly site, no issues finding the books I was looking for.
Fast, efficient, transparent, with clear information on condition of books and evaluation of sellers.
Very easy to find books I was seeking, with different formats, pricing and condition clearly specified, as well as discount for combination of items.
So easy. And I adore the selection of books available through Alibris. Long live print!
Smooth, easy selection and order placement. I have used Alibris for years and continue to find it the best site for finding diverse books.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

