On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I've always had good service with this book seller. No problems so far. Fast shipping.
I am looking forward to receiving these two books. It is an author I haven't read yet! Thanks again!
Prices of used books great. Lots of shipping charges separately for multiple books is annoying
Prices often better than other online sources. Fast,
It took awhile to receive my order but I think that was not the fault of the company. The book was at a good price for a used book and the book was in good condition (no underlines, no hi-lights).I'll be using Alibris again and again.
Great and fast service from Alibris as always! DVDs arrived in perfect condition.
Great prices, quality better than expected, and reasonable shipping time.
This is a hard to find and special book. I appreciated the detailed descriptions of the items.
It was easy to find the book I was looking for - the price was good and checkout was quick.
I wanted to order 3 books but shipping costs were $4.99 FOR EACH BOOK! Why can't you mail all 3 books in the same box & give the customer a break? Your shipping costs are excessive and do not encourage your customers to order other books at the same time.
You had the book that I wanted and at a good price for me. Website is easy to navigate.
I am thankful that you found most of my books all at one store which saved me some shipping costs.
Very good shopping experience. Easy to browse, easy to buy.
Praise Christ God All Mighty & bless Him & all that read this. I'm so grateful for this online store & for the people working to keep this website up & running. God is Great! JOHN 3:16
Ordered this old book, so that I can read along with my grandson this summer/. Lmow I can. Count on you to have the unusual books i may need. Thanks.
I tried to check out and had to redo password. When I can back my cart showed empty. I couldn't get the cheaper price on the used book I wanted to order... Cuz it was in my original cart!
Their system doesn't allow a default setting for shipping. If you don't watch carefully, Alibris will ship to seemingly random people to whom you have directed shipments before.
Fast and easy and economical and they had the product I needed
Best site ever. Ive been coming here for years and always find what I want and at great prices.
Always great! Always exceed my expectations! Always a great value!
Great prices, interesting books. I would often rather get a good used hardcover book than a new paperback.
Haven't shopped Alibris for some time, but have had great service in the past.
I easily found the book I was searching for with many purchase options. Checkout was quick and easy!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members