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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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My experience has always been wonderful. I seem to always find the authors that mean the most to me.
I have always had a great experience using alibris.
I was looking for a book that's long out of print, found it on Alibris at a great price, and it arrived in perfect condition just days after I placed my order.
It took a damn long time, and I didn't get ANY updates on how long the process would take, but I got the textbook and I'm happy. Even if it is a bit dirty.
The book as described, was in excellent condition. I did not have to wait and currently reading.
1st order lost, payment refunded,Reorder shipped & received promptly.
Seeing as it was books I ordered, I understand why the shipping was so slow. Probably bookrate...but with the speed of everything else delivered these days, it was a slight disappointment.
But everything arrived in really good condition and I'm really happy with my purchase.
Sometimes, it's better to veer off the beaten path and look for alternative sites for specific needs. In this case, I'm glad I did. I found the book I was looking for at a great price and recieved it faster than I thought I would. Couldn't ask for more.
The book was described accurately at a reasonable price. I was able to find the book I wanted that wasn't available on other sites.
I can't recall what was sent but I'm
Fairly certain I received it. I order many books!
Quick and easy to place order! Would advise others to consider ordering from Alibris.
There was a mistake with my order. I intended to order only one copy of Life Lessons of a Bad Quaker and when I made my first selection I received a note it was no longer available and out of stock so I ordered it from a second seller and it was only after I placed the order and saw a confirmation I would be getting two copies I immediately contacted the first seller (I think it was Half Price Books) and requested the order be cancelled but they shipped anyway.
Easy to compare editions, good details of each book were included.
You had exactly what I needed at great prices and your site is easy to use
All as described! Shipping and handling very happy! Time of arrival met standards!
No place to remove old address and put in new. Was a hassle. I Sure Hope I Get It at the correct address.
Somehow got stuck in library checkout and had to fiddle around to migrate to retail checkout...
Extensive description, matching the actuel book that I received. Perfect handling and swift shipping. Prompt and nice communication.
I thought I was getting a used book but this one is brand new….at a used price!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

