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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,015
value
12,432
shipping
12,422
quality
12,416
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Maine
3 reviews
0 helpful votes
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No, I don't want to tell you about my shopping experience so far. I just want to compete the purchase.

Date of experience: March 27, 2026
Ohio
1 review
0 helpful votes
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With many sites, if you select Paypay for payment at the cart, it does not ask for address information as this is stored within Paypal.

Date of experience: March 27, 2026
Illinois
1 review
0 helpful votes
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Great books for a good price
April 6, 2026

Great books for a good price. My first 2 books I ordered went to a different address. I am hoping I will get these at my address

Date of experience: March 27, 2026
Washington
1 review
0 helpful votes
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I read about a book I wanted yesterday
April 6, 2026
Updated review

I read about a book I wanted yesterday. This morning I woke up, checked out ALibris and found it right away at an acceptable price so thank you

Date of experience: March 27, 2026

My first book went astray, but it is completely the...
October 31, 2025
Previous review

My first book went astray, but it is completely the post office's fault (shipper still has not gotten it back) (sigh) so I am trying again

Date of experience: October 21, 2025
Utah
1 review
0 helpful votes
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Scratched DVD
April 6, 2026
Updated review

Twice the DVD stopped playing, the first time 45 minutes in. Because the DVD was divided into chapters, I was able to begin again at the next chapter, although I missed some of the film. Then as I neared the big climax, the DVD jumped to the end credits. By scrolling backwards from there and then hitting Play, I was able to see most of what had just been skipped over, but it was a frustrating experience!

Date of experience: March 26, 2026

I could not get the site to respond this morning and...
November 1, 2025
Previous review

I could not get the site to respond this morning and had to wait 12 hours to try again. Otherwise it would have been 5 stars.

Date of experience: October 21, 2025
Texas
1 review
0 helpful votes
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I like the selection of books and the price of the books are very affordable.

Date of experience: March 27, 2026
Utah
1 review
0 helpful votes
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Don't use permanent stickers
April 6, 2026

There was a sticker on the front of the book (over the title) stating the name of the Alibris seller that damaged the book when it was removed.

Date of experience: March 27, 2026
Ohio
1 review
0 helpful votes
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I was not able to log in and create an account - so I continued as a guest.

Date of experience: March 27, 2026
1 review
0 helpful votes
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No tracking info
April 6, 2026

Purchasing experience was fine but I was never given tracking info and was told it wasn't available when I asked for it. The order showed up eventually but not in time for the birthday it was for.

Date of experience: March 26, 2026
1 review
0 helpful votes
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They send time=waster emails afterwards
April 5, 2026
Updated review

Just had to spend 20 minutes trying to find out what book you were talking about, since no title in your email. Asking confirmation and I had just ordered a whole bunch from AbeBooks so didn't remember which was yours. I hate getting homework after doing anything online!

Date of experience: March 26, 2026

You keep changing things without explanation
September 30, 2025
Previous review

You keep changing things without explanation. Also you seem not to deal with Better World Books.

Date of experience: September 20, 2025
Nevada
3 reviews
0 helpful votes
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Almost all business allow cancellation withing 24 hrs. Of ordering
NOT ALIBRIS, I tried to cancel quickly and was denied cancellation.
I will no longer recommend Alibris to friends as I've done for years.
A very unhappy customer

Date of experience: March 26, 2026

It would be nice if you separated the shipping address...
December 3, 2025
Previous review

It would be nice if you separated the shipping address from billing more easily.
I often send books as gifts so need different shipping address from billing.

Date of experience: November 23, 2025
Virginia
1 review
0 helpful votes
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Had to recover some earlier forms
April 5, 2026

Had to recover some earlier forms.

And reset passwords several times considering that it handled all mistakes I made it was up to the challenge

Date of experience: March 26, 2026
Florida
1 review
0 helpful votes
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I received a like-new book at a good price and in good condition. I like being able to purchase from a variety of different used book sellers, many of whom support worthwhile causes.

Date of experience: March 26, 2026
Pennsylvania
1 review
0 helpful votes
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Quick and easy
It says I have to type 50 words so here they are!

Date of experience: March 26, 2026
1 review
0 helpful votes
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Not up to it's Rating
April 5, 2026
Updated review

The book has multipole pages written on and work completed on the pages. We will keep the book and use it as a teacher's book, but I cannot give it to a student. I will eat the cost of the book.

Date of experience: March 26, 2026

Word by word picture dictionary purchase
June 14, 2025
Previous review

The book was in excellent condition for a second hand purchase at a reasonable price. I always look to Alibris when looking for books for our ESL class students. Thank you for your great service.

Date of experience: June 4, 2025
1 review
0 helpful votes
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Best book shopping experience!
April 5, 2026
Updated review

Watching a documentary on folk horror I was turned on to an unfamiliar early twentieth century author. Alibris allowed me to identify titles by that author, and best of all, to identify the very kind of binding, size, age, and publishing house I wanted (I prefer mid to late century hardbound copies for their sturdiness). I got a lovely, intact copy with a sewn binding and a dust jacket! I really love Alibris and have been a customer for years!

Date of experience: March 26, 2026

Alibris is my first stop for any book I am interested in.
October 7, 2025
Previous review

I adore Alibris for the access it gives me to independent booksellers and their rare, out of print, and difficult to find books all over the world. The interface makes browsing a pleasure, as well.

Date of experience: September 27, 2025
North Carolina
1 review
0 helpful votes
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My order was less than $4.00, shipping was more than $16.00, seems out of whack.

Date of experience: March 26, 2026
Washington
1 review
0 helpful votes
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There is no place to put in a discount code. I signed up for the text messaging $5 off.

Date of experience: March 26, 2026
California
1 review
0 helpful votes
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When you say " billing address is same as shipping,, and I un click "yes" then you give a new space to write an address but you don't say whether the new address is the billing address or the shipping address…. And if I guess wrong (as i did) there is no way to update JUST the address of the credit card—at least it is very hard to find, so you (or I) have to enter all of the card information again…

Date of experience: March 25, 2026
Illinois
1 review
0 helpful votes
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Good, but not great
April 4, 2026

The text I received has writing throughout. I don't remember that being in its description. It's not a big deal; I can work with it, but I would have liked to have known ahead of time.

Date of experience: March 25, 2026