On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Everything went as expected. However, didn't realize when adding my state of residence it required the two-letter abbreviation, so it took me a couple of extra clicks.
Just found this site and location while searching for a book on the 1936 Berlin Olympics. Glad I found this place.
Have been buying books from Alibris for 10-15 years, always reliable service.
I was able to find what I wanted very quickly and easily. So nice to see so many options for a book!
Alibris has very reasonable prices on their books. I really like the thoroughness of the book reviews. Particularly with an owner's manual, it's nice to know what You're getting into before You commit to it. There are a couple of different authors with owner's manuals for the. Camera that I was searching for, and the last thing I wanted was a clone of the manufacturer's instruction book, which reads like a spread sheet. I feel that I made an informed choice oftgetitle that I purchased.
Ilove doing business with Your company, but Your foolproof(?) password system leaves much to be desired. Very frustrating.
Easy to use, not a huge corporation, timely delivery, reasonable prices.
It's very simple. Fast and easy. I find everything. Thank you.
Easy ordering, was a very good price and low shipping cost. I was surprised that I could find this book so easily
I have been a long-time customer of Alibris and have never been disappointed by either the website or the booksellers. Alibris is my only venue for out-of-print books.
Been satisfied with the service for quite a while now. Use it whenever I find what I'm looking for on the website.
Had to add the same book to my cart two time but not too stressful
Great books, good condition, prompt delivery and reasonable prices.
Great books, good condition, prompt delivery and reasonable prices.
Seamless. I found the books at low prices and ordered them and they came quickly.
My overall shopping experience is always awesome with Alibris.They have a wonderful selection and the site is easy to use.🙂
Very pleased with the selection and service.
I am a brain damaged person. I was assaulted and put into a coma
Quick and easy. Able to find th ebook I wanted quickly and at a good price
Your website is easy to navigate. I was able to easily distinguish between "hardback" and "paperback".
Thank you!
I got the book I ordered in a week, in perfect condition. I had ordered a rare academic title and they got it to me in a snap.
Your shipping costs are ridiculous. At one point, I had 10 books in my cart and reduced that to this one book because the shipping cost was nearly half of the total cost of the books I was interested in.
I've ordered books several times from Alibris and service/conditions of merchandise has always been exemplary.
Smooth process and easy to change order by adding, subtracting, or moving to and from Wish List
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members