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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,026
value
12,602
shipping
12,592
quality
12,586
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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EVERYTHING IS GOOD,,,NO PROBLEMS,,,,I HAD PROBLEMS...
June 22, 2024
Updated review

EVERYTHING IS GOOD,,,NO PROBLEMS,,,,I HAD PROBLEMS ON PREVIOUS ORDER (FIRST TIME IN ALL THE MANY YEARS THAT I HAVE BEEN A CUSTOMER) HOWEVER MIKE WITH ALIBRIS WAS ABLE TO FIX THE PROBLEM.

Date of experience: June 12, 2024

Easy shopping,,, selections should be left in cart 24...
December 13, 2021
Previous review

Easy shopping,,, selections should be left in cart 24 hrs.

Date of experience: December 13, 2021
Nevada
1 review
0 helpful votes
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I really object to having to establish an account for what will be a one time order. Also, the shipping address and the billing address are different, but I a separate billing address was not an option, so we'll see if the order actually gets placed.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 12, 2024
California
2 reviews
0 helpful votes
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Great
June 22, 2024

Great. Easy. I was interested in children's books for 6-7 year olds.

Date of experience: June 12, 2024
Colorado
1 review
0 helpful votes
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Abundant copies available
June 22, 2024

Abundant copies available. Ease of opening an account. I'll be back.

Date of experience: June 12, 2024
Wisconsin
1 review
0 helpful votes
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Have ordered books through Alibris many times and have always been satisfied with the purchase.

Date of experience: June 12, 2024
Canada
1 review
0 helpful votes
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All that I hoped it would be
June 22, 2024
Updated review

Good, very good, very very very very very very very very good

Date of experience: June 12, 2024

I haven't received the book yet
November 15, 2023
Previous review

I haven't received the book yet.

Date of experience: November 15, 2023
New York
3 reviews
0 helpful votes
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Love used books that are affordable.Comparison of other 2nd hand books, you were the best.

Date of experience: June 12, 2024
Arizona
1 review
0 helpful votes
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Clear and easy check out procedures with options to upgrade shipping

Date of experience: June 12, 2024
California
1 review
0 helpful votes
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Happy with order!
June 22, 2024

I was happy with the quick delivery and quality of the product.

Date of experience: June 12, 2024
Massachusetts
1 review
0 helpful votes
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Easily found the book I was looking for and could check some further details for each seller

Date of experience: June 12, 2024
Canada
1 review
0 helpful votes
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Great. I got the book I ordered, in good time. And good condition, if this is about the book Love is a Choice, in paper book. The title of the book has not been mentioned from your end, and I've placed another order since.
I'm thankful for Alibris, to be able to get books that are out of print! Thank you.

Date of experience: June 12, 2024
Florida
1 review
0 helpful votes
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It is always quick and easy!
June 22, 2024

It is always quick and easy! I have been shopping with you for years.

Date of experience: June 12, 2024
Wisconsin
1 review
0 helpful votes
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NONE
June 22, 2024

Better than average, overall has been good. Good selections and prices.

Date of experience: June 12, 2024
New York
1 review
0 helpful votes
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Beautiful used book in great condition, good price and timely delivery.

Date of experience: June 12, 2024
Maryland
3 reviews
0 helpful votes
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Thanks, except for this survey everything went well!

Date of experience: June 12, 2024
Canada
1 review
0 helpful votes
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Best on-line books (and others!) service ever!
June 22, 2024
Updated review

Best on-line books (and others!) service ever! If the book is out there somewhere - you'll find it. Not as fun as shopping old book stores but a lot less frustrating when you're looking for something specific!

Date of experience: June 12, 2024

Super simple user interface
April 6, 2024
Previous review

Super simple user interface - really appreciate the "Recommended Choice" suggestion. Shipping has always been on time and product exactly as described.

Date of experience: March 27, 2024
Indiana
1 review
0 helpful votes
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Very easy ordering
June 22, 2024

Very easy ordering. I was looking for this book and was thrilled with your price.

Date of experience: June 12, 2024
Virginia
1 review
0 helpful votes
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Volume was quickly found
June 22, 2024

Volume was quickly found. Several excellent choices. Expedited delivery.

Date of experience: June 12, 2024
West Virginia
1 review
0 helpful votes
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Straight forward; quick… can't wait to receive book bc price was excellent so i just wonder if it's in decent shape or what

Date of experience: June 12, 2024
California
1 review
0 helpful votes
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Wonderful
June 22, 2024

From browsing the site for the book I needed, to seeing the various offerings, to actually purchasing my book, everything was simple, straightforward, and easy. My book arrived well packaged and in good condition. Shipping and tracking were fast and easy as well.

Date of experience: June 11, 2024