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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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My book was delivered in the quality and timeframe promised
As always the ease of use and the vast number and variety of books
My cart did not update 3 times before I got to place the order.
It was NOT easy to change my address. It wouldn't let me highlight and delete and it too a while to clear everything and start over.
I have been using Alibris for years and it's always my first go to when looking for a book.
I've been using Alibris for 15 years or more. I love the selection of books, and I love supporting independent bookstores across the country and the world.
I pushed the wrong button and ordered before I used my coupon.
I love the little Alibris truck. It helps me know just how much I spending.
Great selection and prices, reasonable shipping cost. Some sellers pack their books better than others, beware!
I got exactly what I wanted, in even better condition that I expected! I'm very happy with this seller.
Finding and ordering the books was a piece of cake, unfortunately shipping took longer than I was hoping. I know it said up to 16 days but I was truly hoping it would be faster.
Nice and easy; always get good selections; good conditions on books
Why can't you idiotic clowns change my account page to reflect my correct password?
Ditto Ditto Ditto Ditto DittoDitto DittoDittoDittoDittoDittoDittoDitto
I've had no problems with any aspect of alibris' services.
Alibris usually has the books I'm looking for at reasonable prices
I'd love to know why I don't get a break on shipping when I buy multiple books from the same store.
Easy search and checkout process without any snags or difficult processes
I love Alibris! It's great in and of itself and it's even greater to not support Amazon!
Came here from bookfinder, wanted a specific edition of an out of print book. It was great to find a nice ex-library copy.
I've dealt with Alibris is for years. They're very good with books I can't get in bookstores.
I am grateful to be able to find so readily things that are off the beaten path.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

