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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Very easy to shop on this website. It has no weird hoops to jump through, no special clicks to initiate. Just point, and click you're done.
It was very easy to do business with you. Excellent selection of products you have as well.
It is always easy to find and buy the books I want when I use this website
I always use Alibris for my used book purchases. I have had no bad experiences from this site.
I love this sight. I get most of my used books and CD's from here.
I can never take advantage of coupons you send me which is annoying since I've been using alibis for many years
About as much I would expect. Plus I never get to use the coupons so thinking about going somewhere else
I had previously ordered a gift and had it sent to the recipient. Somehow, their address became the default shipping address. I did not catch this before the two items I had ordered were shipped to her mistakenly. I only received the book today thanks to the willingness of my friend to repackage and reship the items. I have no idea why the address would have been changed--I certainly did not make a change.
Excellent prices and selections. I have ordered from them before, and it has been a pleasant transaction.
It is Always Easy to order through Alibris - Every Order I've made has been prompt and Exactly what I was expecting - The Book Stores that you partner with across the country have been without exception WONDERFUL to Work with!
I've used alibis in the past but forgot about it. Great deals!
Some bag issues arize but that appears to be a shipper issue. Never the less, books have consistently been in good shape.
Quickly found what I was looking for & ordering was easy. I love the website.
Easy to fine what I was looking for, and I like you can see the different options.
The website was super quick, had what I needed at the price I needed!
Domestic shipping is kind of expensive. And the minimum purchase for free shipping is kind of high too. Otherwise I would rate higher.
I am so thankful for the option to buy used books, certain editions, or hard to find books on a website that is not Amazon. The prices here are unbeatable too.
Found the book I was looking for at a reasonable price and was able to place my order within minutes, with no computer delays or glitches.
Found the book I was looking for and placed my order in a matter of minutes.
Thank you but not interested in providing further feedback
I was able to find both the books I wanted and complete my order in just a few minutes. Easy-peasy
Good selection of books, specific ordering information, and excellent delivery time on 2 out of 3 books ordered. And I like the follow up on the order.
Easy to navigate and search for what I wanted. Good prices. Even free shipping which I was not aware of. Thanks.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

