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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Quick and easy. I have recommended this website to friends. They like it too.
Almost always lowest prices. Reasonable delivery times. Good customer service. Quickly and easily corrects errors. Very positive experience. Recommended!
From the order date to the date of receipt of the book was sluggish in comparison to other dealers I have dealt with. The condition of the book was perhaps slightly less that I thought was advertised; but that could very well be me.
Very easy to navigate around and find what you are looking for.
Alibis is very easy to use, simplifies connecting buyers with independent book sellers - wish I knew about Alibris earlier!
I think the books are priced right, the shipping is outrageous.
It was quick and easy and I'm pleased with the reasonable price.
Easy to use, and typically has the book title I am looking for
Easy to find any book. Condition statements are generally true and prices are reasonable. Delivery is fairly prompt.
Easy to use the site. I signed up for a 5% coupon before ordering. I never received it and there was no option for the 5% discount in the checkout process.
Everything I was looking for was easily found. And at a reasonable price.
Alibris is a great site; it is like visiting my favorite local book store that shelves the new & used copies together. The site is easy to navigate & ordering/paying is straight forward and clear.
Nice to see the book condition from various venders, and compare the price.
My book arrived on time and was exactly as advertised. I would recommend using this company.
The availability of titles is amazing, as the clearinghouse nature of Alibris makes looking easy. However, be aware that low prices will likely be canceled by shipping costs. Look for titles from the same seller.
Books are as represented in descriptions. Very satisfied with what I have received from various vendors thru Alibris clearing house
Had the book I wanted at reasonable price. Received in a timely manner and they followed up to confirm I received. Great Place!
Looking for Vol 1 of a 3 Vol set, 1st Edition and I was able to locate the book on Alibris at decent price, VG condition.
Thanks! Fair prices, many historical documents
A lot of selections and amazing prices. Easy to navigate with quick loading pages.
The album was fantastic but the seller was slow at shipping it.
Some orders have been great & some not.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

