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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Placing the order was quick and easy. The descriptions of the books was clear and enabled me to make a good selection from the available books at a very good price.
I had no problems with filling out the information you requested. I appreciate the fact that you have the books I wanted and that they are reasonably priced.
Unusual to find this service, and I'll be going back in the future.
I ordered a DVD, and it took 4 days to let me know it was out of stock. Now I have to reorder it, and have the money debited from my account, yet I haven't seen a refund for the previous purchase? I've used Alibris since 2001, and used to even sell on it. This is extremely poor service for 2024.
Unfortunates, I cannot write 50 characters. I do not have the time.
I always find what I want here, have never been disappointed
Usually find what I am looking for here
Always great. I often find books on Alibris that i cannot find on Amazon.
When looking for a rare book, I often find that Alibris offers the same book as Amazon, but at a better price.
So far so good in that they're simple instructions for checking out
Good comparative price even with five dollar shipping fee.
Ordering was easy. Removing an item from the order was not as easy. I had to go back several pages and hope I could remove one of the items. I was prepared to start the order from scratch but the going back 3 pages allowed me to remove one item.
I really appreciated the very detailed search options to find what i was looking for. The dvds i ordered have multiple different versions on the market with different content, so being able to be sure of the ones i was ordering from the information provided was very helpful.
Quick shipping and I was able to keep something out of a landfill :)
Some books are far less than at other retailers, other books have been 5-8x more expensive than other retailers
Item took a while to ship. I'm spoiled by Amazon, but that's the reality of the market. Other than that, everything was flawless.
A frequent customer always very good choices and prices! Can a log do find old long lost titles as well
Fast and easy l. I was able to purchase the book easily with out any issues.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

