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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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It was very good except for the shipping charge which I think was much too high
Quite easy. Some helpful options offered but did not bother me if I was not interested.
I like shopping for books on Alibris as the website is easy to handle and I get further options on related subjects, related authors and titles very quickly. As well as a wide range of affordable prices.
Good; like the price ranges, options, displays and blurbs on the website
Been awhile, but very easy to make my order in a very short time period.
Great prices, love the "cart optimizer" feature, and love finding the books I want in the editions I want without supporting Amazon
Found what I wanted, great price, alibris quality has always been great.
The books came exactly as described in a very timely manner. I am very satisfied.
I had a hiccup on an order, receiving a vhs tape when I ordered a dvd. I really appreciate that Alibris made this right with understanding.
Efficient and affordable--now it is at least 50 characters.
Easy finding what I was looking for, and always been happy with the speed of shipping the product to me. Thanks so much!
Great, lots of merchant choices and fast shipping!
It is easy to find a book and having the stores ranked helps me make the decision of who to pick.
Easy to find what I wanted. Plenty of options depending on how "new" I wanted.
Quick and Easy. I am optimistic about the rest of the process: the delivery and the condition of the book as stated on the website.
First time user. Website was very easy to navigate and understand. Cautiously optimistic that the books will be as advertised.
It was very easy to use from start to finish. I found my book, I ordered it and done.
I love your selection, the quality of your used books, their price, and the ease of purchase.
If you buy books and are looking for cheap used or rare vintage books, Alibris is BAD $#*!. Easy to use, bookseller aggregator that allows booksellers everywhere to sell.
Paying for items was fast and easy! There was a large variety to choose from!
Found what I wanted using their easy search function and was able to use a coupon as well.
Great selection for what I was looking for. Love the cart optimizer!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

