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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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The price is great and the condition of the books are also good.
Alibris always has a good selection and prices. I like to find books there.
I have used Alibris for many years and love it and have recommended the site to many people.
Since Nov. 23 I have had a problem checking out, it keeps asking me for a card info and I have always had a card on file, maybe you started not keeping that info, on the check out page it will only let me add a new card info which I enter the same info each time. I don't know maybe this is a newer more secure procedure.
Mark
Wonderfully easy. Thank you. I've said what I needed to say but I'll keep typing until I get 50 characters.
Wonderful, I found what I was looking for at a price I could afford. Wish shipping was a bit cheaper
I ordered the book I wanted and found the condition and price to be fair.
You make my searches quick and easy for the books I am looking for.
Quick and easy to locate hard to find books and materials on topics of interest to me.
Good experience, as always, but I resent having to be wordy in describing my experience.
I find what I am looking for very quickly.
Great selection in all categories. Great service and accurate book descriptions.
I have been ordering from Alibris for years and am pleased with the selection, delivery times, communications, and prices.
Easy to find books! Low cost and quick delivery. I always refer a friend.
I almost always find what I am looking for. I have been a customer for years.
I would have bought more but the shipping was outrageous; 1 1/2 times more than the purchase price.
Easy to find book I was looking for, Book description was accurate.,received order quickly.
I have used Alibris for years and it always has what I want and the format of the website is uncluttered.
Initially, I was very pleased to find most of the books I was looking for, and at very good prices. At checkout, however, I was dismayed at the high shipping cost and had to put half of the books in my cart into a wish list. I'll have to save up in order to get more of the books, and it will take me some time to do so because I am trying to support myself and my son solely on my Social Security benefits.
Very easy to use the search function and found what I wanted at a very nice price.
The best selection and the best web site. I don't have 50 words; this should say it all.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

