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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Several days later I was notified that the book I've been waiting for is not available. The book is for a book club. The new book is more money. I will see if I receive this copy.
Easy website! I like the choice of formats available for each title.
Dropdown list shopping is great for books.
Fast, easy, and affordable! The website was easy to navigate.
I have always had excellent service and quick turnaround ordering from Alibris.
I should have saved my Alibris coupons today!
This was a spur of the moment purchase.
Quick and easy to replace a damaged copy of a book I had. Looked for it, found it, ordered it and now it is being shipped!
One book seller sent me an email that my book was shipped and one seller took 2 weeks to send it and never let me know it was shipped. Sent emails asking where was my book and never got a response. But the book did eventually showed up.
Your website is badly designed and hard to use on numerous fronts.
Thank you 😊 this is great 😊 love this store wish there was and app thou but it's all good. 😊
Easy to search the website. Good prices. Easy to place order.
Great prices, huge selection of books. Always have service!
It showed 2 options for shipping one with tracking and one without, then in the checkout page it only showed one option I hope it is with tracking as that's the choice I would have picked.
Great prices. Large selection.Many current books available.
Had to save for later some other books because shipping was greater than the book price itself. So, I would recommend Alibris to show the customer same seller for the different books the customer is searching.
So easy to find exactly what I was searching for.
I was looking for a certain book but found many more of interest!
My mom was looking for a specific book. I found it on your site for the right price. Ordered it & it arrived to her house super fast. Thank you!
The vendor provided a high quality service providing a book as described with a competitive price. I would certainly consider purchasing from them again.
Very pleased with my experience with this company. Will do business again.
Fast and easy! Found what I was looking for and was impressed with the prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members