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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I paid more for a book in very good condition, but I received a book in poor condition. Several very folded pages, and one nearly ripped in half. Packaging was not damaged, so it was not the shipper.
It was quick easy and a great price. I was able to select what I felt was the best deal.
The overall experience was good and easy. But the fact that I got a follow up email to confirm whether or not my order was received was a huge point for me!
I was unsatisfied with the book I received. If additional pictures of the book had been provided I would not have purchased this particular copy because it is very small considering what I have seen previously.
Love this website. Such a great alternative to Amazon (no longer buy anything from that empire if at all possible).
Love this website! This is the best book website online. Thanks!
It seems like the book was possibly stolen/resold. It still has a book rental service sticker on it as well as a Amazon price sticker.
My book was in good condition and arrived in a timely manner
Shopping here is always quick and very easy. And the selection is unbeatable
I love Alibris. Thanks for making the shipping address more prominent in the order process.
The shipping address was incorrect, and the order system doesn't highlight the shipping address during the order process so I didn't realize it. But I was able to get the book from the person who recently moved to that address. This is the second time it has happened to me. You should change the process.
It is good to get great and recent books priced right except for shipping cost.
This site is easy to use and the prices are reasonable! I always check Alibris when looking for books.
Always easy to order. And I have often found the out of print book(s) I was looking for.
I am interested in old books. They don't have the memorable, cherish factor nowadays. You had what I was looking for.
Found just what I was looking for. Great prices. Good follow up on shipping.
With affordable Used books one never can be sure of the condition of the product and how long a wait. This was as good as advertised for a great price and delivered as promised on time.
Site is very easy to use. It is easy to find the books I am looking for.
Good selection - Easy to order. I found an out-of-print book that I was wanting to read.
Very easy to find and order books.
I love the variety of prices and locations you can find books.
Never had heard of Alibris but had a book I'd been searching for at a great price. Delivery was sooner than expected and book in great condition as a used book. Will order through again!
Whether looking for books from my childhood, scientific tomes, or out-of-print titles, it's always fun to see what treasures I dig up!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

