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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Shopping on line isn't exactly an experience, but it is convenient. Alibris describes the condition of its books accurately and has been very reliable in shipping them.
Some items are priced higher for rarity but I can avoid most of that. Shipping averages about 4.99 if you get something from a different seller so keep that in mind when shopping.
Easy to find the book I was looking for. Would like to have had faster shipping option. But overall, very fine shopping experience.
Got my delivery in a timely manner. Book in great quality!
I ordered an out-of-print book by Andy Goldsworthy. It arrived quickly, the condition was as described, and I am really happy to get a copy of the book.
Easy to navigate site, good search engine, straight-forward check-out.
Easy find what I want, easy checkout, good communication, quick shipment. What's not to like
Easy to find what I want. Quick check out. Plenty of price and condition options.
I could not get the book that I wanted in UK, so I found your website. The book was priced reasonably, but I'm sorry to add that the postage from USA was more than doubled the book price. However, it was a book that I wanted, so had to pay the price. Communication with Alibris was excellent and I was informed about its progress at all times. Thank you all.
Good website, but to send to UK it is estimated to take 21 - 31 days for shipping. This is a LOT longer than receiving goods from other Companies. Perhaps this should be looked into
Placing my order was quick and simple. I hope to receive my items within the time promised!
I bought a pretty-hard-to-find CD from a store in the Dallas, TX area. The price and the shipping price were great. The CD was in pristine condition (somewhat of a surprise)! My only negative-ish observation was that, contrary to shipping time on the invoice of 16 days, it actually took 21 days. Not a big deal, all things considered, especially since the package appears to have gone from Dallas to Los Angeles to Toronto to Edmonton, but a little nerve-wracking, wondering if it had gotten lost or stolen along the way.
I love Alibris. The site is well organized, and I like the feature of choosing various matches to a search, as well as edition and binding search filters for each book.
Books are what they are described to be. The few times I've had a problem with a given supplier, Alibris has facilitated helping me to resolve it.
Always direct and satisfying. Yet it requires a lot of words to recommend.
They did not offer different shipping arrival date options. If the order does not arrive before March 10, I will do everything in my power to make sure that my dissatisfaction is known.
Since I am an older person, use the public library all the time, and hardly ever order books, except as gifts, I will greatly appreciate any savings.
Many of the books I need are priced so low hat I can afford them. I also am grateful that no pop-ups appear.
I have been buying used books for over thirty plus years but many have closed in my area. Alibris has a great selection of the books I am looking to fill in my series gaps. Thank you so much.
I have used Alibris before and had a great experience then, so why go anywhere else.
I wish giving you feedback was as quick and easy as ordering the book.
It was easy to get info on the book and check out today, as always.
The price fo this large hardcover book in good condition was less than $6! The cost with shipping was about $22. This was good value for money and the book was in excellent condition.
This time the prices was excellent for such a large and quality cookbook--2000 recipes with lots of tips!
Been eyeing that particular book for a while on several platforms. Finally found it at an acceptable price with the deals and it was brand new. Received quite swiftly. Happy customer.
Interface is easy and very clear! Details of the books are easy to find and exact.
I usually place one large order a year. Even though some of the books are coming from the same place, I am always charged a separate shipping fee for each book. Now that the shipping charges have gone up it's not as great of a deal. I've decided just to order as needed and use the library when I can.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

