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Alibris UK

4.5

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Alibris UK Reviews Summary

Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.

This summary is generated by AI, based on text from customer reviews

value
4
shipping
3
quality
3
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GB
1 review
0 helpful votes
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The website is very barebones
January 28, 2022

The website is very barebones. It feels like you tried to copy eBay's standard model but couldn't bring yourself to implement it fully for fear of having to change it so you just made it actively worse to use and worse to look at. It's like when you would copy your work off a friend in school and you couldn't use the words they used even though those words are the ones that are necessary to get across the correct message so you just deliberately make yours slightly worse so as to show "Hey if I were to copy, I'd have copied it well and not made it look this bad" that way it's more believable. But this website is not equivalent in value to a copied piece of schoolwork because the copied essay on history at least will get all the correct points and may even get a B if they're lucky, the website however has no pass/fail and would most likely benefit greatly from having an original and engaging user interface bringing in more sales. But hey that's just me and hey you did ask so...

Date of experience: December 29, 2021
GB
1 review
0 helpful votes
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Excellent way of searching for books at competitive pricing

Date of experience: December 29, 2021
Italy
1 review
0 helpful votes
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Simple and very good
December 28, 2021

Simple and very good. I would like to have PayPal as an option

Date of experience: December 28, 2021
GB
1 review
0 helpful votes
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I had problems registering my new credit cards with...
January 27, 2022
Updated review

I had problems registering my new credit cards with you so I hope that you haven't charged me twice (or three times) I only want the one book, paid for once!

Date of experience: December 28, 2021

Very easy to use website
March 20, 2021
Previous review

Very easy to use website

Date of experience: March 20, 2021
GB
1 review
0 helpful votes
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I appreciate any opportunity to shop relatively locally, support smaller businesses, consolidate shipping and avoid funding Amazon.

Date of experience: December 27, 2021
GB
1 review
0 helpful votes
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All good no mishaps as long as the product comes fine no problems at all

Date of experience: December 27, 2021
GB
1 review
0 helpful votes
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Finding the book s was easy and I could find hard back...
December 27, 2021
Updated review

Finding the book s was easy and I could find hard back and soft back options. I am a bit apprehensive about the length of time they take to arrive.

Date of experience: December 27, 2021

It was pretty good
September 17, 2021
Previous review

It was pretty good. Both books available.

Date of experience: September 17, 2021

I was able to find the book and order it
April 22, 2021
Previous review

I was able to find the book and order it.

Date of experience: April 22, 2021
France
2 reviews
0 helpful votes
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Found what I was looking for, and was able to ensure...
December 26, 2021
Updated review

Found what I was looking for, and was able to ensure that it was the English language edition.

Date of experience: December 26, 2021

Found what I needed
July 7, 2021
Previous review

Found what I needed

Date of experience: July 7, 2021
GB
1 review
0 helpful votes
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Easy access to out of print and rare books// thank...
December 26, 2021
Updated review

Easy access to out of print and rare books// thank you

Date of experience: December 26, 2021

EXCELLENT WEBSITE
December 18, 2021
Previous review

EXCELLENT WEBSITE. EASY TO USE. WIDE SELECTION OF OLD BOOKS. WIDE CHOICE OF BOOK CONDITION AND SELLERS. THANKS

Date of experience: December 18, 2021
GB
1 review
0 helpful votes
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Hard to discern 'only UK' orders without a Seller location filter (or I missed it!)

Date of experience: December 22, 2021
GB
1 review
0 helpful votes
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You seem to carry links to the books for sale, but they change randomly - one moment there will be a choice of 6 or 8 sellers, including some secondhand at very reasonable prices, the next moment there will just be one seller but repeated several times. A very erratic and frustrating experience!

Date of experience: December 21, 2021
Jersey
1 review
0 helpful votes
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It has been quick and straightforward to order, but I have no idea of the estimated delivery date.

Date of experience: December 20, 2021
GB
1 review
0 helpful votes
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Finally found an alternative that benefits local booksellers, I hope!

Date of experience: December 20, 2021
GB
1 review
0 helpful votes
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Easy site to use
December 18, 2021

Easy site to use. Fingers crossed, my next review will be 5 stars when I receive my books!

Date of experience: December 18, 2021
Greece
1 review
0 helpful votes
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I am customer since two decades
December 18, 2021
Updated review

I am customer since two decades. Obviously I am happy.

Date of experience: December 17, 2021

A better tracking system should be established
May 14, 2021
Previous review

A better tracking system should be established.

Date of experience: May 14, 2021
Sweden
2 reviews
0 helpful votes
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I would like to have higher coupons :D, if you would...
December 17, 2021
Updated review

I would like to have higher coupons :D, if you would give me 50 bucks discount I woud buy 450 bucks :D

Date of experience: December 17, 2021

28/29 books delivered!, I think this has been great,...
December 14, 2021
Previous review

28/29 books delivered!, I think this has been great, litle bit of delays but with COVID I think its understandable

Date of experience: December 14, 2021

1 out of 24 books never arrived
October 19, 2021
Previous review

1 out of 24 books never arrived

Date of experience: October 19, 2021
Portugal
1 review
0 helpful votes
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Sometimes hard to evaluate search results

Date of experience: December 17, 2021
GB
1 review
0 helpful votes
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I have been using this service for a number of years...
December 16, 2021
Updated review

I have been using this service for a number of years and it is efficient and benefits the independent booksellers

Date of experience: December 16, 2021

Works well
October 12, 2021
Previous review

Works well

Date of experience: October 12, 2021
GB
1 review
0 helpful votes
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Payment system not compatible with my mobile phone browser resulting in 3 time wasting emails to your customer services when I need the item delivered for Christmas. Bit of a nightmare!

Date of experience: December 15, 2021
Greece
1 review
0 helpful votes
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I just saw I had been refunded for an order placed...
January 14, 2022
Updated review

I just saw I had been refunded for an order placed on Nov 7th, with no preliminary notice from the seller or A Libris. (order Order #*******-1) and am not pleased with this.

Roxani Kaftantzoglou

Date of experience: December 15, 2021

I have always been happy shopping from you, even though...
November 7, 2021
Previous review

I have always been happy shopping from you, even though Brexit has caused serious delays.

Date of experience: November 7, 2021