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Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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A great site, with a brilliant selection of books.
Generally excellent service. On 2 occasions 1 book from the order didn't arrive. I did contact the seller but once got no response this last time I did get a response and they sent me tracking information.
Quite good, but was unable to add to order before final check out!
It's really problematic that Alibris saves my credit card information every time without giving me a choice. I've already enquired about this, but was told there is no option to change this. This is a real problem for privacy - could this kindly be changed?
Great Service - been looking for this book for a while.
Good but don't like your website colours and fonts - very old fashioned looking
Unable to login when checking out on Brave browser. Had to switch to Edge browser.
Unable to sign in to the checkout on Google Chrome. Had to use a different browser
The address fields do not take into account that Finland - and many other countries - do not have counties. There is a sort of voting ares that I have used, but this is totally unnecessary in an address.
Ok so far. No problems. It took me a while to work out that one of the books I was looking at would be mailed from USA, although the seller is allegedly on Gloucestershire. Puzzling
Found exactly what I was looking for really fast. Processing procedure really easy. Easy to navigate page. Will use again.
Iffy…strange to find books advertised as NEW but with DJs listed as GOOD or VG…suggests cannibalisation of the total package…. The jury is out — time will tell.
Clear and flexible search feature. Easy to follow order placement.
I had to fill my credit card number in four times.
Your website is user hostile and does not work properly on my computer so I had to struggle with my iPad. The Voucher code did not work.
I want to edit my Name to show that it's now "Dr. MC Black" - but I could NOT see any way of doing that.
Please tell me how to edit this information
I hope that you, your colleagues and your family are, and will remain, safe and well.
MC Black (Dr.)
Excellent website. Easy to use. Inspired complete confidence. Will probably use again.
Experience so far is excellent, please let me know if you
Have "Lantern Marsh" by the same author.
Many thanks, Ed
I found the site easy to user and cheaper than other options.
I love Alibris. So convenient and easy to find books I want at your site.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members