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Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
This summary is generated by AI, based on text from customer reviews
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Disappointed that the book I had ordered is not available from the first seller but glad that you have put me in contact with another seller. Wonder if it will cost me more than my original order?
Alibris is always my book source of choice. It almost always has what I am looking for.
Recommended by my local bookshop as an alternative to amazon.
Always have a good shopping experience with alibris! Thank you!
Have used Alibris several times and always very pleased with the selection of books and the service. Thank you!
Had to place order again because I needed to update password on my account; took ages :(
Great options for finding the book I was looking for
Shoppong was good. Good selection. Checkout was a little clunky. Needs to made clearer that you need to selct your payment method before filling in the info.
The website was easy to navigate and I found the books I wanted easily.
I have been shopping on this website for a while and it is so helpful.
This is horrible I have been buying the same book three times and I am not sure if I got my book finally and still have no refunded any of other cancellations
Again an order was cancelled and no refunded done
I have paid £ 7.66 for a couple of books and one of them was cancelled but Alibris is not refunded it yet. I paid the delivered cost which is not refunded neither
Tricky to navigate between orders from two sellers
Search box at top of page is too small as is this text.
Clear font and easy instructions ( re new credit card for example).
Not always easy to lcate the category of books I require.
Very efficient but would not enable me to use PayPal… though that option was offered.
Quite surprised at the variety of books. Speedy checkout. Will be using again
The indicated postage was €2.43 but when I went to pay it had almost doubled. Sellers should put correct postage figures before buyers put in their payment details and discover the overall price has increased.
It was a pleasure to shop with Alibris. It was simple, quick and efficient via the website.
Every time I buy a copy of the book I want the price goes up. It is a paperback that I suspect retails at c. £10-£12 but I am being charged £17+postage. We are trying to obtain a number of copies for a study group and no guarantee of delivery time.
Let's hope the books arrive as promptly as my payment was processed!
Good search options, easy ordering.
It's ok but I think they could do better by offering combined postage. Although I have to say it is not always clear where the item is coming from.
Changing currency after filling in all contact details means having to fill all contact details in again.
Very easy to use website and clear procedures a real winner
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members