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Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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I've been charged international postage for a book going from the USA to the USA, for starters. Which makes me very angry. Then it rejected my Visa card entirely and I had to start again with a Mastercard. I'm beginning to rather go off Alibris. None of your offers are valid for more than a few seconds. Frankly, purchasing from you is becoming a bit of a nightmare.
It would have been helpful if I could have gone from Vol 1 to Vol 2 without having to do a fresh search!
Great shopping experience. Good prices, but wish the shipping costs could be lower for delivery to Ireland!
3 to 16 days for delivery is far too wide. Not helpful
Only knew author but didn't take long to locate title,lots to choose from;went mid price.Looking forward to re visiting an old text book from school to remind myself of volcanic features before a holiday to the. Azores,can only remember vague terms to do with glaciation,
Lots of broken links between you and cheapest books
Asked a few questions from We Buy Books pre purchase by e-mail but received a poor response. Had to phone for a reply. The phone response was positive or I would not have continue with purchase.
The search algorithm leaves a little to be desired!
Annoying when you put in title and author and a whole lot of different books come up
Alibris have always been very helpful. Thank you very much indeed.
Some books have not been delivered from previous orders...I have now followed up to enquire.
Easy to use, even to update my credit card. Thanks.
It has been easy and quite clear buying goods from you.
Detailed descriptions and plenty of ways to specify needs to refine the search
Got the two books i was looking for in less than 5 mins
Very reasonable especially when calculating international shipping!
Not enough information yet about the process of receiving and returning.
Would not accept details of new issue credit card even though it had been used successfully before, worked with alternative payment method thankfully.
Easy site to use except it would not allow me to select PayPal so paid by card.
Quite easy to navigate but I wish there was a way sellers could put more detailed information on the conditions of books. I like that you can see the sellers average rating
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members