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Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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You have an extensive choice of books at reasonable prices. I love being able to buy recycled books.
You stock a wide range of good quality used books & are very prompt in getting them dispatched.
It seems fairly smooth an easy. I would rather defer comment until the transaction is completed!
A little tricky to see what the shipping costs are upfront.
It is efficient but the shipping costs are more than the item I am purchasing.
Straightforward website and my wanted book available :)
I found the cd I was looking for & ordering was easy. I look forward to receiving it shortly.
Unable to sign in as a former customer /rather messy. Just wish it simpler to come back to you.
Always easy to find what you need and checkout is super simple.
Never had a bad experience with a seller either.
Quick and painless to order and pay. But now a very long wait to receive my book!
Alibris makes it easy to find and by secondhand books of all types.
It was easy to search for the books I needed and shipping was easy.
I accidentally sent the order to the wrong address, because I did not see that I had to select a delivery address separately from the billing address: there was a list of addresses in a box to scroll through it seems. I have not seen something like this since the 1990s – please consider updating the way your checkout procedure looks to make it easier for users to understand. As it is, the person I knew at that delivery address has moved away, so I now need to figure out what to do next.
Great to be able to see all editions available, rare, second hand and new
So far my experience has been cheaper than the competition in this instance.
All good - speedy, intuitive and easy to use, with plenty of range and choice.
Really difficult to find a voucher that worked. Tried over a dozen, orders had to be over £30 or £40, wasted a lot of time and effort... should have bought elsewhere but got so fed up with it and desperately need the book had no other choice than to proceed.
Idiotic interface for both address and payment. Clunky compared with the slickness of other sites. Get a grip, Alibris
Alibris is a reliable way to buy new and second-hand books.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members