On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Seems simple and straightforward. Search only took a few moments.
Always good and easy to find what I wanted. Shipping is a bit dear
Cheaper books placed on basket seem to have disappeared and had to go for more expensive ones
This book was hard to find. I am glad I found it on alibris. I am writing an essay about Jane Austen.
Easy and helpful. Alibris is a bit more expensive, but has a good choice
Very good, very easy to use website and I usually find what I'm looking for
Well, so far very good. Just hope it arrives before Christmas
Quick and efficient. Now to see how long it takes for them to arrive!
Checkout easy to use, nice to be able to choose payment currency
Nice & smooth.
Paypal as payment option would be appreciated.
Shipping cost changed a lot in the last confirmation step, double of what was indicated initially.
Really quick website. Flawless payment method. Hope to get my goods soon!
I couldn't have any clue to the estimated date of receipt of my parcel, until I click on the "Place Your Order" button. I had to pay before I could know approximately when my order would be delivered. This is not normal.
Difficult to change shipping address. Shipping cost is not reflected until last to next step after changing shipping address. Billing address should accept name of USA state or two letter code for the state. Delivery time needs to appear after changing address.
It's okay, although it's more expensive than orders from Amazon.
I like that you have books that are sometimes more difficult to find, but descriptions of quality are not as accurate as they should be, and it's hard to know what you are buying.
I started to order Crow Country as a guest, but was reminded to use my existing account. Unfortunately, by the time I'd re-set my password to log in, the same item from that seller with delivery by 24 November was not on the menu. I presume it was locked up in the 'guest' order. Very annoying.
Great prices, good catalogue list, and quick response and turn around
The only affordable copy in the entire world for my dear daughter who could not find one!
UK retailer added shipping charge to estimate which s/be included for UK address
Software not efficient enough, too many windows, and the page with codes disappears, and are the codes even applied?
Very intuitive user experience, good availability of product
My book selection and order was clear, quick, and easy. Thanks.
It was easy to place my order - thank you!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members