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Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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Very good experience and very good value for money would recommend
The shipping costs were increased several times during the process. I ended up paying 3€ more than the first page let me believe.
Quick and efficient service, well presented with lots of options too
The information was clear and the transaction proved quite simple.
Thanks for your service!
Good as ever, yes good as ever,will continue to use...;.
It is much easier to use than ebay or waterstone, and you don't have to create an account
Easy to access and fulfill. No problems, thanks. An uncomplicated and trusted process from past experience. One of my 'go to' sellers.
Easy to find exactly what I wanted. Prices are fair and the information about the books useful.
Excellent service as always dependable reliable efficient
I'm still buying books from Alibris because of the excellent flat-rate postage. As to rest of Alibris it's down to one star. The service to customers is crap, you just don't care. I had a delivery of two DVDs, I didn't order them and emailed to say so. One of my orders was lost, I emailed about that (twice I think) but got replies to either customer query. Alibris just couldn't care less about customer queries.,
Is something going awry at Alibris? In late November I received a four DVD box set of Bramwell. I didn't order this and sent an email immediately about this. I received no reply. My order 74118949-2 (November 4) never arrived, yet the tracking details said it was delivered...it wasn't. I think I deserve a credit note for this order.
The process was easy and straightforward with no complications.
No problems; good range of stock; site easy to navigate; would be even quicker if you had ApplePay available
Smooth and hassle free. The process was easy to understand and negotiate.
If you could categorize the book according to the author's country birth, it'll be nice
Easy to use site and a very fair price for an album I have had trouble finding.
Fantastic. Found just what I was looking for within 30 seconds. This CD can no longer be obtained from retailers or distributors.
An estimated date of delivery would be highly appreciated for future purchases
The alibris shopping experience is always very good. However, there seem to be occasional delivery problems caused by the fact that the UK is no longer in the EU.
My last order from the UK in 2024 did not arrive.
Fast and efficient and smooth and simple, way better than Abebooks.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members