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Alibris UK

4.5

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Alibris UK Reviews Summary

Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.

This summary is generated by AI, based on text from customer reviews

value
4
shipping
3
quality
3
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GB
1 review
0 helpful votes
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I use this site a lot
March 2, 2021

I use this site a lot. This $#*!ing nag screen is a $#*!ing irritant to regular users. Can you please turn this $#*!ing thing off.

Date of experience: March 2, 2021
GB
1 review
0 helpful votes
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Great that the offer to create an account / password came at the END of the process -- I wish more sites would do that!

Date of experience: March 2, 2021
Finland
1 review
0 helpful votes
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:)
March 2, 2021

:)

Date of experience: March 2, 2021
GB
1 review
0 helpful votes
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Had the books in stock that I have had on a wish list for a while.

Date of experience: March 2, 2021
GB
1 review
0 helpful votes
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Great shopping experience...
March 1, 2021

Great shopping experience... easy, engaging and entirely shopper friendly, thank you!

Date of experience: March 1, 2021
NL
1 review
0 helpful votes
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:)
March 1, 2021

:)

Date of experience: March 1, 2021
GB
1 review
0 helpful votes
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Quick and easy
March 1, 2021

Quick and easy. Hope my book will arrive in the same way.

Date of experience: March 1, 2021
North Carolina
1 review
0 helpful votes
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Ordering for friends in the UK was really easy and swift!

Date of experience: March 1, 2021
GB
1 review
0 helpful votes
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No nonsense customer service, quick access to a host of educational books!

Date of experience: March 1, 2021
GB
1 review
0 helpful votes
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Very easy transaction with reasonable shipping charges

Date of experience: March 1, 2021
Germany
2 reviews
0 helpful votes
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Site is not overloaded but offers all useful options like different billing and shipping address, paymentoptions etc.

Date of experience: March 1, 2021
Denmark
1 review
0 helpful votes
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Easy to navigate & compare prices which are often most competitive.
It's time-consuming though to match the voucher limits

Date of experience: March 1, 2021
GB
1 review
0 helpful votes
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Quick and easy, good way to buy books that have been pre-owned and save some money.

Date of experience: February 28, 2021
GB
1 review
0 helpful votes
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Great
February 28, 2021

Great. The most obscure books. Secondhand book shops are the best.

Date of experience: February 28, 2021
Spain
1 review
0 helpful votes
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I am so fed up with websites that change my 'Delivery' or 'Billing' information to something else AFTER I've entered it CORRECTLY. I had to enter details 3-4 times to get both categories (in different countries) to be how they needed to be. I AM so sick of taking over an hour to order 2 books. These glitches have happened largely at at Used Book bookstores! What is it? Driving me mad! Next time, I'll pay full price and give my business to Waterstones!

Date of experience: February 28, 2021
GB
1 review
0 helpful votes
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Good
February 28, 2021

Good. Except obliging me to fill in the COUNTY box on the shipping address! Which is a nonsense when dealing with London!

Date of experience: February 28, 2021
GB
1 review
0 helpful votes
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I'll wait to see what the book looks like before a definitive review but, until then, all seems good to me.

Date of experience: February 28, 2021
Virginia
1 review
0 helpful votes
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Quick and easy
February 27, 2021

Quick and easy. Nice to be able to find a website where we can have a book shipped within the UK to a UK address from the comfort of our home in the US.

Date of experience: February 27, 2021
GB
1 review
0 helpful votes
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I've never had any reason to complain regarding Alibris customer service

Date of experience: February 27, 2021
GB
1 review
0 helpful votes
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:): ) :): ) :)
February 27, 2021

:): ) :): ) :)

Date of experience: February 27, 2021