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Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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I use this site a lot. This $#*!ing nag screen is a $#*!ing irritant to regular users. Can you please turn this $#*!ing thing off.
Great that the offer to create an account / password came at the END of the process -- I wish more sites would do that!
Had the books in stock that I have had on a wish list for a while.
Great shopping experience... easy, engaging and entirely shopper friendly, thank you!
No nonsense customer service, quick access to a host of educational books!
Very easy transaction with reasonable shipping charges
Easy to navigate & compare prices which are often most competitive.
It's time-consuming though to match the voucher limits
Quick and easy, good way to buy books that have been pre-owned and save some money.
I am so fed up with websites that change my 'Delivery' or 'Billing' information to something else AFTER I've entered it CORRECTLY. I had to enter details 3-4 times to get both categories (in different countries) to be how they needed to be. I AM so sick of taking over an hour to order 2 books. These glitches have happened largely at at Used Book bookstores! What is it? Driving me mad! Next time, I'll pay full price and give my business to Waterstones!
I'll wait to see what the book looks like before a definitive review but, until then, all seems good to me.
Quick and easy. Nice to be able to find a website where we can have a book shipped within the UK to a UK address from the comfort of our home in the US.
I've never had any reason to complain regarding Alibris customer service

