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Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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Trying to pay by PayPal just kept returning to "you need to select a payment method". Also, when I decided to trust paying with a card, after I clicked to complete checkout, the price changed.
Puzzled as told book not available and order cancelled - however book is still listed!
Little difficult, I wish you had Paypal as method.
Price is key to purchase, and an excellent way to re-use unwanted books
First time using the site and got what i needed straight away
If I select PayPal I shouldn't have to put in a credit card number! $#*! site.
Works well. Shipping costs could be less though… it would help to search for several books grouped by seller.
Alibris uniquely offers a very cost effective shipping option from US sellers to the UK via bulk 'surface air lift' which for me has so far proven reliable.
Fine though easy to confuse billing and delivery addresses
1. There was no opportunity to correct a mistake in the shipping address.
2. the billing address postcode would not accept letters only numbers.
3. I expected the 'review' stage to allow me to review and change anything that needed changing. But there seemed to be no Review stage, with opportunity to change anything.
Very poor shopping experience.
However, let us get the order; I'll see how well it arrives.
Easy to use website with good filter for choosing books
Pretty straightforward. Wondering why you don't have PayPal as a payment option?
Searching, ordering and checkout processes very quick and easy.
Might be nice to group orders by supplier and save on packaging (and postage!) But you can't argue with the range on offer...
I have never had a problem, after over a decade of shopping with alibris
Kept reverting to Euros when searching even though I'd changed & saved to British pounds - really annoying
Alibris haș never let me down. And best of all, I'm not putting money in Amazon's pockets, which I'd be doing if I used Abe Books
Easy to find, good selections, only would have liked to see inside, or compare it to a similar version published some years back, but otherwise, all good.
Easy to navigate and find what i was interested in.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members