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Alibris UK

4.5

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Alibris UK Reviews Summary

Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.

This summary is generated by AI, based on text from customer reviews

value
4
shipping
3
quality
3
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GB
1 review
0 helpful votes
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Brilliant service, easy manoeuvre around shopping,...
November 11, 2021
Updated review

Brilliant service, easy manoeuvre around shopping, well informed, really pleased with this seller!

Date of experience: November 11, 2021

Good clear online ordering
November 1, 2021
Previous review

Good clear online ordering. System

Date of experience: November 1, 2021
Switzerland
1 review
0 helpful votes
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Ok, used before, but shipping is getting too be expensive.

Date of experience: November 11, 2021
Denmark
1 review
0 helpful votes
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I'm very pleased with this way of shopping and I would...
November 11, 2021
Updated review

I'm very pleased with this way of shopping and I would like to recommend it to others.

Date of experience: November 11, 2021

A very easy place to shop
October 25, 2021
Previous review

A very easy place to shop. Always good experiences.

Date of experience: October 25, 2021

I shop here often and I am very pleased with Alibris
April 26, 2021
Previous review

I shop here often and I am very pleased with Alibris.

Date of experience: April 26, 2021
Michigan
1 review
0 helpful votes
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YOU HAD SOMETHING PRICELESS AND OLD BOOK WHICH HAD MY GREAT GRANDFATHER IN IT. I SENT IT TO MY MOTHER, HIS GRANDDAUGHTER.

Date of experience: November 10, 2021
GB
1 review
0 helpful votes
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Found book easily, well described
November 10, 2021

Found book easily, well described - efficient payment method.

Date of experience: November 10, 2021
Sweden
1 review
0 helpful votes
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Good speed askakasklaskladsaskdakdjakldjlkankldnklfnlkfn

Date of experience: November 10, 2021
GB
1 review
0 helpful votes
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Well organised site, good clear info, search tool works well.

Date of experience: November 9, 2021
GB
1 review
0 helpful votes
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Great choice of books and good prices
December 9, 2021

Great choice of books and good prices. Checkout process a bit laborious.

Date of experience: November 9, 2021
Washington
1 review
0 helpful votes
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You pre-ticked the box for sending me spam. Don't do that. It should be opt-in only.

Date of experience: November 9, 2021
GB
1 review
0 helpful votes
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Great site for finding second hand books
November 8, 2021
Updated review

Great site for finding second hand books. Only issue is it takes a long time to receive the item, and I generally only get tracking details from when the original seller sends it to when it arrives at the Alibris warehouse, which is confusing!

Date of experience: November 8, 2021

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September 23, 2021
Previous review

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Date of experience: September 23, 2021
GB
1 review
0 helpful votes
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Too many pop-ups and unhelpful Cookies statement / policy
Basically not providing the service without intrusive obstacles and too interested in data appropriation

Date of experience: November 8, 2021
Germany
1 review
0 helpful votes
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Actually, I would have preferred to answer this question AFTER I have received the book! So far, so good...

Date of experience: November 7, 2021
Portugal
1 review
0 helpful votes
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I like to give books that I really liked or buy them...
November 6, 2021
Updated review

I like to give books that I really liked or buy them for me cheaper second-hand

Date of experience: November 6, 2021

Very good!
February 20, 2021
Previous review

Very good!

Date of experience: February 20, 2021
Germany
1 review
0 helpful votes
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Would like to see the information more clearly with an option to view it on its own

Date of experience: November 5, 2021
Switzerland
1 review
0 helpful votes
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Appreciated ordering as a guest without subscribing. Would appreciate PayPal.

Date of experience: November 5, 2021
Sweden
1 review
0 helpful votes
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Weren't able to choose payment though Paypal which I naturally would like, safetywise! //Mattias, Sweden

Date of experience: November 4, 2021
Spain
1 review
0 helpful votes
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New or used everything has always been impeccable,...
November 4, 2021
Updated review

New or used everything has always been impeccable, timing, quality, efficiency, and price.

Date of experience: November 4, 2021

Why would Blackwell's shipping charge be 7€ LESS on...
October 22, 2021
Previous review

Why would Blackwell's shipping charge be 7€ LESS on this order? I ave ordered 3 books from you today!

Date of experience: October 22, 2021

I find shipping an ordinary weight book at €7.59 excessive unless EU Customs are included.

Date of experience: October 21, 2021

Always good allround
October 22, 2021
Previous review

Always good allround

Date of experience: October 21, 2021

Close to perfect!
September 9, 2021
Previous review

Close to perfect!

Date of experience: September 9, 2021

Fast, simple
April 21, 2021
Previous review

Fast, simple.

Date of experience: April 21, 2021
GB
1 review
0 helpful votes
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Easy to use the site and a great selection of titles
November 4, 2021
Updated review

Easy to use the site and a great selection of titles

Date of experience: November 4, 2021

First order missing 1 item, but the others arrived...
March 18, 2021
Previous review

First order missing 1 item, but the others arrived fairly promptly. Easy to order your requirements and good communication. Quick response to missing item and no problems getting money back. All in all a good company to deal with.

Date of experience: March 18, 2021
GB
1 review
0 helpful votes
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You sent me an email offering 20 pounds off before...
November 3, 2021
Updated review

You sent me an email offering 20 pounds off before midnight today bur I missed the moment when I needed to add the voucher code. Can you still apply it to my order? Many thanks, Rebecca

Date of experience: November 3, 2021

My basket emptied itself for some reason while I was resetting my password and I had to start all over again. The editions I'd chosen first time were no longer available and I ended up having to buy more expensive copies of the books I wanted.

Date of experience: April 6, 2021
GB
1 review
0 helpful votes
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Stop trying to push your newsletter on visitors - this should be opt-in, not opt-out.

Date of experience: November 3, 2021