AlibabaReviews 13,221

The quality of the Flags is perfect. Pleasant that they are double sided. All the mounting material are very good quality as well.
Helpful supplier in all belongings. Thank you for everything.

Reseller service on alibaba is cool, supervision of the delivery of goods is very good until it actually reaches the consumer

EVERYTHING ARE VERY EASY TO FIND, THE ONLY ISSUE IS THAT CAN HELP ME IS TO FIND MORE CHEAP WAYS OF TRANSORTATION AROUND THE WORLD ACTUALLY TO HELP TO BE YOUR PRODUCT MORE CHEAP TO THE FINAL PRICE. CHECK IF U CAN MAKE SOME ARRANGEMMENTS WITH THE SHIPMENTS!

I like the commercial guarantee as it gives us peace of mind. Alibaba interface is also easy to use. My only complain is that the mobile app sometime does not sync up with the online messages

I have ordered from this company countless times and each time it was AMAZING!
Qian Zihao is an outstanding representative! This company offers FAST delivery and GREAT costumer service! After the Chinese Holiday, I will be ordering even more! Each time I order I love this company more and more!

Same as the other review very impress on my us receiving our package we will be using this seller again as our main seller also very please on the time it came this is five star!

Lina is awesome! Worked. Above and beyond. She is very communicative and available all hours, very hard working. She will find the best quality. She even replaced my missing items for free. She extended customer service like we do it here in the US. Buy with confidence and goods are high quality.

The service has been excellent throughout the process. We have felt very welcomed and guided by the excellent saleswoman (Jessica). The quality of the products is excellent and meets the required safety standards. We are very happy and satisfied with our purchase and with the service. Thanks Jessica! The best experience we've had on Alibaba. If it is the first time you buy you can trust this company.

Inadequate supply chain for the goods and services. The product not delivered and Trade assurance not given back.

Would highly advise anyone not too do dealings with any sellers on Alibaba.com and there "So Called" trade assurance as it's a SHAM, and you have no recourse if you try and deal with there Supposed Customer Service "Automated Anna" REP...

When you do actually get onto a real person they are as Automated to deal with as ANNA.

I ordered an item that I was not 100% sure was allowed in Australia and after doing some research on Border Force I could not find any more information on it so I went ahead and placed a Very Expensive Order $240usd...

After customs held my order for 12days( I thought it was confiscated) they finally released it and after paying $120usd for express shipping I received on the 4/1/20.

The seller actually lied to TNT, Customs China and Border force AU about what the product was called on all the paperwork as it was a dangerous item to send and obviously they didn't care just wanted my money.

Cut a long story short up actually turns out what I ordered is not what I received and is more than likely what they called it on all the documents...

I placed a complaint with Alibaba.com, but posted under the wrong category and had to wait 30days for there time frame to expire.

Now I've been trying for several days to file a complaint under "Item not what I ordered) and guess what... now they won't allow me to apply for the refund because it's past 30days since I received my order.

I demanded just before to file a formal complaint and talk to a supervisor and still got absolutely no where with there Automated customer service agent.

Simply don't trust Alibaba.com or there supposed Trade Assurance as if you try and get help the automated system is a nightmare to navigate(probably deliberate to put you off) and to deal with them is almost impossible...

Maybe it's the China, Australia thing at present but judging what I've read on the Internet lately it's just an Alibaba.com thing...

Be Extremely Careful if you do deal with them and place absolutely No Faith in there trade assurance

As a business we have been buying through middle man companies for quite some time in the UK. After spending time researching the products we have historically purchased, we have found that we can source suppliers directly at source, negotiate our own bulk pricing and get an all round better deal!

We have to pay out considerably more initially to buy in bulk but typically we save over 50% on the products we would normally buy via a wholesale distributor in the UK once they have sold through.

Having an Alibaba account gives us access to a whole new range of products that we wouldn't normally have thought of buying and has helped us build and grow a new supply business, ironically as a middle man distributor not dissimilar to the ones we purchased from not so long ago.

If you spend time doing your research and identify the right suppliers [Takes time for sure] Alibaba is 100% the way forward for any business who has the cash facility to purchase directly, the profit margin increase speaks for itself!

Thanks Alibaba!

Shaanxi Kanglai Ecology Agriculture Co., Ltd is a company worth recommending. The purchased products are of high quality, in line with my expectations. I am positively surprised by the professional service. Special thanks to Mr. Tim Zhou for the highest quality of service, professional knowledge, excellent advice, high personal culture.

Delivery shipped faster than expected. Great communications with supplier. Very satisfied with custom order.

After searching for awhile for white piggy banks I found a company through Alibaba. This company was very prompt on responding and shipping out the order. I ordered 100 pcs. Last week and it was delivered today! You have to do your homework on these companies as some are not very reliable. I wish Alibaba would screen those bad companies and not let them advertise on their site. I will definitely do business with this company again. Just wish the shipping charges were less expensive!

Alibaba made it possible for me to quickly find a supplier, and place a large order. As a buyer, I recommend them, A+++, and I will use them again.