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Alibaba Reviews Summary
The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Dress is made for Americans! Arms are generously long. Soft material. Poly/Cotton blend - dry clean recommended. Beautiful dress.
Good service very secure payment.
I like it this safe System
Thank you alibaba Team.
Can found cheeper products for business
A very rich offer on Alibaba, good products and serious sellers, especially that we can look at their experience and their seniority as distributors. Satisfied with my buyer experiences on Alibaba.
My sample products came quickly and in perfect condition! The shipping was kind of steep but it is coming from over seas.
All orders completed successfully and professionally, product arrives as described and shipping was fast.
Always a great experience! Great product quality, I will be ordering again. Top quality, fast shipping, great communication~
Very good services and website interface. Easy to find your order and too many options. Of course you have to search carefully considering risk in not reliable suppliers.
Very satisfied with the purchase. Battery came properly packaged and delivered on time.
Joyce Xu was a very kind and professional customer service representative.
I'm very satisfied and would highly recommend Alibaba.
Mise en relation avec le vendeur au top... suivi de la commande également très bien et le site Alibaba est très complet
It's a user friendly platform to connect with potential suppliers from China, and you can assure the safety of your personal information.
To keep this short here is why you should use alibaba
1 - You can contact hundreds of suppliers
2 - Everything is in one place and easy to navigate
3 - Prices are excellent but can still be negotiated
Started my business through this website only. Started with single product and now importing about 6 unique products. Thanks to Alibaba.
Good work Mr Johnny, goods arrive on time, and packaging looks good,
Will recommend. Testing now will provide feedback.
Very precise.
Design with 2 split pieces to lock the shaft axle by 2 screws.
Commonly used for guiding, spacing, stopping, mounting, and component alignment.
Application for: semiconductor manufacturing equipment, Printed circuit board IC assembly equipment, medical device, machine, accurate measuring instrument, linear slide unit.
Lots of products with good quality and best prices and normally fast shipping to europe. Nice place to shop for lots of products.
A little bit daunting when first entering in to an deal, compared to the ease of ebay or Amazon, however that is where the comparison stops. We have found a great suppliers, who offer exactly what we want for a fraction of the price we were paying before and once you get used to the adjustment in the ordering process, I'm very happy overall and have full confidence Alibaba to securely handle the transaction to completion.
Alibaba never ceases to amaze me at their products, enjoy shopping on this site. Every time I come up with a promotional idea for my place of work Alibaba is the first place I come to look, good deals at competitive prices.
Professional wholesalers in one place and easy to communicate with suppliers. This review however is annoying!
After a request we've received very fast a feedback and also a sample. The goods are good quality and the delivery was very fast.
From the business
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members