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The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
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I bought the one stroller from this page and the stroller its high quality, i want that stroller because its more suit for my baby and the saller is good person because more helpped me, best regard thanks again
I am happy with goods will buy more from this supplier he responded immediately to all questions. Goods arrived in excellant condition.
I have been shopping on alibaba for years now and the experience so far has been good with all the various companies, and good communication i am from Barbados and shipping is fast
I found what I was looking for easily. Suppliers are rated according to their successfull business ratings. I picked a well rated supplier and purchased what I needed.
Good quality and friendly seller. The shipment time is 5 stars. We plan to order their products more.
Good supplier, fast delivery, proffessional over all handling!
I was never worried, something could go wrong.
Una buena comunicación y un producto de calidad a un precio altamente competitivo. El envío por parte del vendedor también muy rápido.
Very satisfied, company would be very good work, very good deal whith us, and tranmits security. I am very grateful to see you started working with Alibaba
First time am doing Import through Alibaba and the suppliers are very helpful. They do communicate till the goods arrive to the destination. Even the transporters are also very helpful.
Too many scammers sorry I spent months of doing back ground checks on businesses after being scamed a few thousand, very disappointing I had so many major plans, I still have not made another order
I had a bit of trouble understanding the ordering of parts, but due to the personal i contacted through email i was able to order my parts. Received items in good time. Many thanks to everyone involved
With the help of Mrs Luby. Received all the goods on time and were good quality. Thanks and will keep coming back for more.
I like Alibaba.com - its easy to use and has all the functionality you would expect. My only complaint is the payment portal to South Africa, the transaction fails many, many times before going through. I wish this would be sorted out.
There was a little delay with the shipment of the product, but once it was shipped out and received, the product is good.
The supplier manages to fabricate a customized power supply. They are built-in good quality and overall fabrication is also very fast.
It will be helpful if they do QC on each product before shipping them.
He communicates well and willing to resolve any issue arise in a friendly and professional manner. Overall good transaction
Thank you so much jeck ma so helping my company.
Thnk you somuch
Thank you so much jeck ma so helping my company.
Thnk you somuch
It was easy to find a supplier, communicate with him/her, and paying the amount. Seems that Alibaba has thought about any aspect of doing a business and has tried to make it as simple as possible.
Hasta ahora la experiencia ha sido buena, espero así continúe, recibí a tiempo mis productos y la página es muy amigable para entender, gracias!
Очень хороший качественный продукт. Быстро и Удобно выбирать и заказывать. Я очень доволен. Спасибо.
Answer: Nothing you can do i was ripped off and alibaba wont help you i suggest that you have learnt a lesson dont trust Chinese companies more rip offs then good stories
Answer: Definitely not. I spent £1000 and never received goods and no money back
Answer: I would recomend to purchase only from people who have pay pal! And be carefull because there are a lot of sellers that just steal your money!
Answer: Do not do it!~ they are scammers. It is way to difficult to figure out who are scam sellers and who are not. And there idea of protection is a joke! Do not do it. If they are cheap there is a reason why... think about that! Dont do it!
Answer: Alibaba does not offer any protection from either scams or mistakes. Dispute resolution to them is you lose your money or pay more money and then lose it. Only pay with CC and then give alibaba 1 chance to fix then dispute with CC company and get money back. IMPORTANT in contract state that you get a full refund of any monies if their are any problems.
Answer: I would echo Hugh K's comments. Never ever rely on Alibaba whether the supplier is trusted or gold whatever. Insist on paying via PayPal. Ask seller to send you PayPal invoice and before making payment, call and confirm with PayPal if you are protected by PayPal in case seller doesn't deliver as promised. Personally, I stay away from purchasing via Alibaba. Try Dhgate.com. I'm doing all my business from this site
Answer: Hi Bud, this is Echo from Alibaba Customer Service. I checked the name you provided and this supplier came up: http://vuidding.en.alibaba.com/. If this is the supplier you are referring to, please click the following link to get live chat service from our service consultants: http://service.alibaba.com/buyer/contact_us.htm. They will check out the reputation of this supplier for you and provide you with some safe trading tips. Have a nice day!
Answer: If reading the reviews does not answer your question then nothing I say will have any effect at all on what you think. If you have read these reviews and you buy from this website then you must want to lose all your money, therefore it would be a better idea to give it to a worthwhile charity
Answer: This is what they tell you but in fact it doesn't happen. Alibaba only look after their traders. The traders buy gold supplier stars like we buy lollipops. Gold star supplier means nothing. Ghangzou Mega Beauty firstly showed 3 stars, the following week 4 stars, following week 5 stars and the next week 6 stars. I complained to Alibaba who don't care as long as they get the money. Now DHGate do not release the payment until you receive your goods. Buy from DHGate to ensure you are not scammed.
Answer: Theres a lot of corruption with the vendors on Aliababa... its russian roulette
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.

