On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Alibaba Reviews Summary
The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
A good app for finding manufacturers of well priced products and agreeing a deal for buying directly from the source without a middle man.
The entire transaction went professionally.The seller showed a great deal of commitment.
Everything went smoothly with his professionalism.
The sellers are quick and kind. The Alibaba is good page. Very many products of Alibaba...
Great quality hair, always meet my expectations. Thanks to Amanda Hair. The experience has been great. All agents from the factory are very professional, always send the right orders on time accordingly to the request of a customer. Do not struggle anymore to source your manufacturer, Amanda hair only produces only hair upon your demand and the prices are affordable to distributors or retailers.
Any thing I wanted from there company was no problem for them. I watches are great. I am going to buy from them again and again..
I was pleasantly surprised by the opening of such a megaproject as Alibaba, which concentrated a huge amount of Chinese business on one site, very convenient
Overall satisfied but taking a little longer, if they could try and reduce the time, Otherwise the quality is ok
Summer has been the greatest contact I've been able to find for all my commercial enquiries in China, she has been the utmost helpful and willing in every step of the way to do business.
Excellent service and attention, most importantly the speed of shipping!
Recomendado, tiempo de despacho muy poco, llega a Chile antes del tiempo acordado.
On time delivery... all is OK... exactly what I was expecting...
Thank you again for the excellent service
It is the best website to conduct business and meet new technologies. In addition, the security it offers and reliability to buyers is important.
I'm learning to navigate my way around alibaba website. Once you get use to it, it becomes easy. Overall l prefer to communicate with supplier through Alibaba.com,
This company seems to care that they provide quality service and they do! They personally doubled checked to make certain I received my merchandise as scheduled. Excellent service!
Very good service and helped me with my concerns on multiple things on the clothing I have made with them. Will work with them again.
It is a pleasure to deal with Tina. Her communication skills are excellent, she is always willing to help and customise the order. She is flexible and understanding. It gives me peace of mind that she keeps me up to date and ensures that everything is working smoothly.
Looking forward to doing a lot more business with Tina and Zhangjiajie Fuyuan Simulation Flowers Co, Ltd.
I would highly recommend them, as they really take pride in their products and the quality is excellent.
Nice work, very helpful and professional, good contact with Tomas, nice to work with, followed through everything asked of the company
If you know what you want, this site helps get you the price you want to pay. No need to pay what is asked, barter is fine! Exciting purchasing experience and I got product to Canada in 4 days!
Outstanding Service for product will be buying more from this company to sell to my customers all over the world
Je suis très satisfait avec le travail de Alibaba. Com
On peut acheter en toute confiance et rapidement
From the business
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Wholesale Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members