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The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
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Very good service from seller. The goods are exactly what i ordered. I had a custom made requirement and it was fulfilled by seller to the letter. All Good!
This is the best market place next to amazon to look for verified professional chinese suppliers
This was my first experience with the platform, and the seller make it perfect. Very good product, shipping times as agreed, really good communication and question answered quickly. Thanks.
Very professional and easy to communicate with. Their team will take care of you and give you a good price.
Nice, good, quality, good supplier, good web site,
Very happy with the service! The supplier is very professional and with very nice attitude! The product is as describe
Overall satisfied with purchase. Looking forward to the next round of products.
The site Alibaba and the Organisation have been a pivotal means of purchasing out-sourced items, that are either hard to find or expensive within other markets.
They select businesses for others to trade through using customer reviews on their purchase history and item quality, not many businesses do that these days!
Very professional. You have made global trade via the Internet, convenient and worth the effort during this brief period that I have been using your services. Thank you.
Very good platform to source any kind of goods within short time frame.
You will get all the information on single platform.
Easy to deal with, friendly and answered all my questions. Only complaint is that my 2yd cuts were closer to 1.8yd usable.
It's a very good experience here, hope can have a good experience here next time also. Thank you all.
La verdad me gusto mucho los productos que compres les encantaron a mis hijas están bellos los dos vestidos los recomiendo. Y al proveedor gracias por el apoyo para la compra. Gracias quiero seguir comprando en ALIBABA
For the answers sometimes it's long until the seller contact you, and often there's no full information like how much for shipping, for the duties taxes, etc.
But in brief its Nice website and on one sight it is a bit cheaper, but you pay shipping and taxes at the end.
Answer: Nothing you can do i was ripped off and alibaba wont help you i suggest that you have learnt a lesson dont trust Chinese companies more rip offs then good stories
Answer: Definitely not. I spent £1000 and never received goods and no money back
Answer: I would recomend to purchase only from people who have pay pal! And be carefull because there are a lot of sellers that just steal your money!
Answer: Do not do it!~ they are scammers. It is way to difficult to figure out who are scam sellers and who are not. And there idea of protection is a joke! Do not do it. If they are cheap there is a reason why... think about that! Dont do it!
Answer: Alibaba does not offer any protection from either scams or mistakes. Dispute resolution to them is you lose your money or pay more money and then lose it. Only pay with CC and then give alibaba 1 chance to fix then dispute with CC company and get money back. IMPORTANT in contract state that you get a full refund of any monies if their are any problems.
Answer: I would echo Hugh K's comments. Never ever rely on Alibaba whether the supplier is trusted or gold whatever. Insist on paying via PayPal. Ask seller to send you PayPal invoice and before making payment, call and confirm with PayPal if you are protected by PayPal in case seller doesn't deliver as promised. Personally, I stay away from purchasing via Alibaba. Try Dhgate.com. I'm doing all my business from this site
Answer: Hi Bud, this is Echo from Alibaba Customer Service. I checked the name you provided and this supplier came up: http://vuidding.en.alibaba.com/. If this is the supplier you are referring to, please click the following link to get live chat service from our service consultants: http://service.alibaba.com/buyer/contact_us.htm. They will check out the reputation of this supplier for you and provide you with some safe trading tips. Have a nice day!
Answer: If reading the reviews does not answer your question then nothing I say will have any effect at all on what you think. If you have read these reviews and you buy from this website then you must want to lose all your money, therefore it would be a better idea to give it to a worthwhile charity
Answer: This is what they tell you but in fact it doesn't happen. Alibaba only look after their traders. The traders buy gold supplier stars like we buy lollipops. Gold star supplier means nothing. Ghangzou Mega Beauty firstly showed 3 stars, the following week 4 stars, following week 5 stars and the next week 6 stars. I complained to Alibaba who don't care as long as they get the money. Now DHGate do not release the payment until you receive your goods. Buy from DHGate to ensure you are not scammed.
Answer: Theres a lot of corruption with the vendors on Aliababa... its russian roulette
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.

