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Alibaba Reviews Summary
The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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As in life, here you will also find different companies: good and bad. But I was always lucky, very rarely came across bad companies. For example: CHGC International Holdings Limited is the most horrible, irresponsible, deceiver company. I transferred the money. They ignored my order. Closed the order. They didn't return the money. Alibaba is silent. At Aliexpress it is a question (money back) posed better. After that I use Alibaba as a dating platform. I get acquainted, negotiate, transfer money (without Alibaba) and receive the goods.
I Am so satisfied with the service and the supplier was on time and he was willing to resolve every.
The supplier ability to quickly understand what I need and was easy to understand and fast delivery as well
I highly recommend this site have everything you need and more its a very good source to use thank you alibaba
Vast choice, never had a problem with suppliers. Many products which are hard or impossible to find locally, and even if they are available, they are almost always cheaper from Alibaba.
As usual, Alibaba delivered! Fast delivery, professional supplier, flexible and caring about the buyer. The trade insurance is a must, overall great satisfaction using the platform.
I was looking for office chair for my office. And Chinese, my friend, always response quick, the price is nice too. Good experience.
Color is not as advertised. Unable to upload order pix and received pix. The seller has since uploaded pix of actual colors.
She was easy to work with and very accommodating. I would highly recommend this company. The service was extra ordinary. I got my shipment quicker than I expected. Everything was well packed.
La calidad es inmejorable. Y la atención es tan adecuada. Sin duda alguna ampliamente recomendado. El tiempo de envío es realmente rápido.
I can easy to find suppliers from this website, they were responded my requirement quickly. After communicated with one supplier and received samples later. Everything is smooth. I would like to recommend Alibaba to search your parts.
Alibaba offers a very good system to get in contact with suppliers in China. The message function makes it easy to communicate!
We are happy with the expedite deliver process, however, product not tested yet but I am sure will be alright.
Thanks to Alibaba we could find and buy the product we couldn't find anyw here else. We feel very happy about this service.
I purchased this compressor from Alibaba.com because it was MUCH less expensive than any others I could find. That, plus the fact I didn't have to buy an AC to DC power supply with it, made it a no-brainer (I already have a power supply for use with mains current). The sipping cost wasn't prohibitive and the shipping time was not bad, but it feels like I got the item faster than expected. Thank you Alibaba.
I placed an order with a company and paid for it and about 4-5 days after the purchase they informed me that they didn't have these in stock and they couldn't supply me with the amount I had ordered. I had ordered it straight from there page on Alibaba which allows you to choose sizes and amounts. (I believe they shouldn't have it up there if they don't have the stock to sell) After that they tried to sell me other styles which unfortunately I didn't find any that I liked. So I applied for a refund which came back reasonably quick but it was minus $30. This was because I had wired money to them and when the money came back it was hit with another international transfer fee. I believe this shouldn't be the buyers problem, it should be the responsibility of the seller or Alibaba. Something I think they need to look at and change. Don't take the money until the order is 100% confirmed.
Excellent Supplier and excellent consistent quality in all beads. Fast shipping with excellent customer service. Alibaba is a great place to find quality Suppliers and products.
Kaufe hier sehr oft und bin immer zufrieden! Vertrauenswürdig und sehr Netter Kontakt auch bei Sonderwünschen!
Всё очень быстро, точно и качественно. Всё очень просто и понятно для заказов. Товаром очень доволен
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Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members