logo

Mc graw hill

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

Mc graw hill

1.6
aleks.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Mc graw hill Reviews Summary

The company's reputation is significantly marred by overwhelmingly negative feedback regarding its educational platform, which customers describe as ineffective and frustrating. Many users express dissatisfaction with the program's design, claiming it induces stress and confusion rather than facilitating learning. Common complaints include poor explanations, a punitive grading system, and a lack of engaging content. Additionally, customer service experiences are often characterized by delays and unprofessionalism, particularly concerning billing issues. Overall, the sentiment reflects a deep frustration with both the product and the support provided, indicating a need for substantial improvements in both areas.

This summary is generated by AI, based on text from customer reviews

service
430
value
444
shipping
309
returns
314
quality
451

We monitor reviews for authenticity

Texas
1 review
6 helpful votes
Follow Bianca R.
Unfollow Bianca R.
Share Review
Report Review

This website has literally brought me to tears and just wanting punch anything and everything around me. I will be stuck on one the for hours because it doesn't tell me what I did wrong. But on some of them I will put in a answer and it will tell me it is wrong and so I get rid of the negative or add one and it says it's wrong again and says the correct answer was exactly the first one I had. And when I took the test I had to redo most of my units because it took away what I learned this is the worst program ever I don't know why they make us use this.

Date of experience: August 26, 2017
New Jersey
1 review
5 helpful votes
Follow Joe m.
Unfollow Joe m.
Share Review
Report Review

This is less than garbage. At least manure fertilizes the soil. There is no help desk. The messages you can send always notify teacher which in my case is foreign and sounds like she is speaking some slang African dialect. It did not work when i had plenty of time for the due date of an assigntment for i don't know what reason. Prepare for this piece of work if you are unfortunate enough to use it. U would put 0 for rating but it does not allow it

Date of experience: August 23, 2017
New York
1 review
5 helpful votes
Follow Jane R.
Unfollow Jane R.
Share Review
Report Review

Worst program ever.
August 21, 2017

This is literally the worst program ever. It isn't clear with explanations and prevents students from actually learning. If you are forced to use this HORRIBLE site best of wishes. It has caused everyone's grades to go down. Worst. Site. Ever.

Date of experience: August 21, 2017
Illinois
1 review
8 helpful votes
Follow Benjamin J.
Unfollow Benjamin J.
Share Review
Report Review

Horrible
August 16, 2017

Its so bad its boring, loading takes so long, everything it says is just thrown away at the next question, (by that i mean EVERYTHING POINTS TO EVERYTHING ELSE BEING WRONG! 11! 1! 1!)
And to top it off, there is literally NOTHING GOOD ABOUT IT
**************999 cons 0 goods

Date of experience: August 15, 2017
Indiana
1 review
3 helpful votes
Follow Bill C.
Unfollow Bill C.
Share Review
Report Review

Not to be rude, well yes actually... This site needs huge improvements, A LOT of improvements. Just on my second thought, please delete this site... This is doesn't really help... You mess up a tiny bit and you lose your "POINT." Yeah, if you think that's bad then you've never seen awful before.

Date of experience: August 7, 2017
Kentucky
1 review
5 helpful votes
Follow Savannah F.
Unfollow Savannah F.
Share Review
Report Review

Worst experience
July 28, 2017

My school decided to give a certain group of advanced kids, including myself, this program to do 8th grade math over the summer so we can take pre-algebra in 8th grade and I hate. Some of my closest friends are in this group with me and are having an awful experience as well as myself. Personally it does not explain each topic in detail and it doesn't adjust to your ability/pace which I disliked as well. It just does not work for me.

Date of experience: July 28, 2017
California
1 review
7 helpful votes
Follow Alex B.
Unfollow Alex B.
Share Review
Report Review

No
July 26, 2017

THE ALEKS EXPERIENCE:

Learn a variety of 100 amazing math problems that you never knew existed
Go to the timed quiz because your confident that you know how to do all 100 lessons
Click on the timed quiz
Questions 1-10 are
Proofs
Proofs
Proofs
Proofs
Proofs
Proofs
Even More Proofs
Proofs that prove why this course is bad
Proofs that prove why the above proof is proven correct

If this wasn't enough for you to see why ALEKS is a bad program, then let my boy SpongeBob tell you why.

Cast:
SpongeBob - ALEKS student
Mr. Krabs - ALEKS timed test

"But Mr. Krabs, I'm only doing what you SAID!"
"Then you'll say we're not talking about this! (points to how to translate a shape)"
"Or this! (points to how to find the volume of a cube)"
"We're talking about THIS! (points to how to solve polynomials, string theory, cryptography, logarithms, and the unit circle)

-9,000,000/10 would commit seppuku with a ruler, slit my wrists with protractors, and put a compass in both my eyes than do ALEKS math

Also, I have to do 400 something lessons in a month, which is apparently equivalent to a whole YEAR in math class. Imagine going to your school everyday except theres 8 periods and all periods are MATH.

I also listened to some music while doing ALEKS. That was a bad move, because now every time I hear that same music all it just does is invoke the mental image of ALEKS in my MIND

Also almost cried

Date of experience: July 26, 2017
Pennsylvania
1 review
5 helpful votes
Follow Emily S.
Unfollow Emily S.
Share Review
Report Review

Why!?
July 21, 2017

I might have gave it a better review if I had gotten it at the beginning of summer. First of all it has 399 sections, not problems but sections. And it makes you take progess check and retake sections if you miss the one question they give you or forget what your doing since it might have been two weeks since doing it. Also it gives horrible explanations, I had to watch YouTube videos and google how to do stuff because the description was so bad. Also it has a due date, which wouldn't have been too bad but when you get it a month and a half before the due date, you kind of have to rush. Not to mention if you happen to have two weeks of camp that is part of your school and you won't have time to work on it at all. So yes, the real thing is why are teachers still using this?!

Date of experience: July 21, 2017
California
1 review
4 helpful votes
Follow Jenna T.
Unfollow Jenna T.
Share Review
Report Review

I really don't understand the point of these vocabulary quizzes and timed quizzes if in the first place you don't know what to do on them. Maybe it's just me, but I did not learn about matrices at all but that was all that was on my quizzes (both timed and vocabulary). This program is unorganized because you never actually know what you're learning. You just go through the topics in, what seems like, no particular order. I think the best way for learning an entire subject in two months is to probably actually plan the units (i. E. Unit 1 "Titled," Unit 2 "Titled," etc.) not just 3+ questions of one topic and then moving on to another concept. This is worse than common core. Also the way students are expected to "learn" all this information is based off of ONE example, that may not even apply to all of the questions. Examples are very helpful, but when it comes down to it, how am I supposed to actually retain all that information thrown at me. ALEKS demands several topics done within the span of a week, in addition to a project, times quizzes, and vocabulary quizzes. If any of those listed before were actually organized and helpful to this whole learning concept, then I wouldn't be complaining, however, it's not. ALEKS is the worst possible program used for learning and is incapable of teaching students who are relying on this class to restore their credits, or students who simply would like to work hard to get ahead.

Date of experience: July 14, 2017
Illinois
1 review
5 helpful votes
Follow santiago o.
Unfollow santiago o.
Share Review
Report Review

Ew
July 10, 2017

Aleks is the worst program on the web. I am still waiting for the FDA to take this program away because it does not help students and is only killing our eyes. My grandma that didnt attend HS teaches math better. Schools should use teachers and not a crappy scrappy program because of lazyness

Date of experience: July 10, 2017
Indiana
1 review
4 helpful votes
Follow Cara S.
Unfollow Cara S.
Share Review
Report Review

Absolutly terrible
June 30, 2017

This program uses calculator logic when doing math. Meaning it wont put parenthesis in the original problem but will use them when solving. More often than not causing you to get the wrong answer. It isn't even consistant with its problem solving either. The test itself is wildly inaccurate because it will only give you one of each type of problem. So if you get that one problem wrong due to not being able to check your work on a calculator it tanks your score. It is ruining my college career before it even starts. If you want better review use khan academy or any other reasourse that include video explinations.

Date of experience: June 30, 2017
Massachusetts
1 review
7 helpful votes
Follow Dan S.
Unfollow Dan S.
Share Review
Report Review

WORST PROGRAM EVER!
June 17, 2017

While taking on Aleks, I've noticed several answers that I got wrong on exams were actually correct, and verified by my professor. I also don't like that it tells you to take a break if you are getting answers wrong. Why would I want to move onto learning a new topic, if I haven't completed the one that I'm on. This is a God awful program, and I would try to stay away from it at all costs.

Date of experience: June 17, 2017
Illinois
1 review
2 helpful votes
Follow Joey E.
Unfollow Joey E.
Share Review
Report Review

The Math review is horrible, I GOT 4 POINTS LESS ON THE PLACEMENT, You see I did an 8 hour class Algebra 1 and 2 and alek shows that I did WORSE on the placement test than better, The problem is not stress because I know all of you are going to jump to conclusions.
Another failure of this program is that it doesn't help you at all with Trial and Error when you are taking the placement tests, It doesn't show you the ones that you got wrong it just shows you a bunch of pie charts. It says on the pie charts I did better but up above it says I did worse... Wtf? Another failure that this program uses is that you can not go back and correct answers that you think you got wrong "It's interactive" Shut the hell up. So when you submit an answer it is final you cannot go back and correct it.
Calculator on here is complete trash, When you need it the most, it is not there when you need it. Sometimes when you are calculating tax you have to be a math god to figure out how to do it.

Date of experience: June 15, 2017
Washington
1 review
2 helpful votes
Follow Cassie A.
Unfollow Cassie A.
Share Review
Report Review

I have to use this program in school. It is ridiculous! The explanations are more complicated than the assistance from the teacher. Then when I get an answer wrong, it takes away my progress. I've wasted more hours trying to get through the process, than if I just had a real teacher TEACH! This program should be scrapped, but I am stuck with it for now.

Date of experience: June 2, 2017
Virginia
1 review
9 helpful votes
Follow Killed V.
Unfollow Killed V.
Share Review
Report Review

Has anyone committed suicide from mental brain damage yet? I think I might soon... And when can I be old enough to sue this company into bankruptcy?

Date of experience: May 31, 2017
Virginia
1 review
5 helpful votes
Follow Samantha C.
Unfollow Samantha C.
Share Review
Report Review

Dear Aleks,
You're unhelpful and bovine obsession of a "math program" is causing several students suicidal deaths and brains full of dust. Minecraft gives more knowledge to kids than ALEKS! I curse you with all curses and dub you the worst and moronically lamest idiotic and badly created child abuse intended cyber terrorist that makes me want to throw up badly worded math problems that I've ever had to go through! This is ruining my childhood you evil corporation! Once I find out who invented this stupid website I'm going to sue them!
-You're very mad and slowly losing intelligence hater=)

Date of experience: May 31, 2017
Thailand
1 review
4 helpful votes
Follow JACK K.
Unfollow JACK K.
Share Review
Report Review

HOLY $#*!IN $#*! THIS STRESS ME OUT SOO MUCH SINCE GRADE 4. THERE ARE A LOT OF BAD REVIEWS ALREADY, YET THE SCHOOL STILL USE THIS USLESS PIECE OF $#*! PROGRAM

Date of experience: May 29, 2017
New York
1 review
5 helpful votes
Follow Dimitris K.
Unfollow Dimitris K.
Share Review
Report Review

Congrats to the people who made this. You indeed need a lot of inspiration to make the worst, most stupid program ever.

Date of experience: May 23, 2017
Georgia
1 review
17 helpful votes
Follow Chaney H.
Unfollow Chaney H.
Share Review
Report Review

A curse of black hatred and unholy fury upon the ALEKS corporation,
A pestilence, plague, and pox upon your house. In the names of Mannon and of Beelzebub do I curse thee. May wealth begat of falsehood and deceit bring ruin to your kingdom, your fields fallow and left to rot, your cattle born disfigured, the manhood of your programmers become shriveled and desiccated as the claw of a sea-hag. May your wives and daughters ride at night upon the backs of pigs to secret covens, to lay with sorcerers and unholy beasts called forth from caverns below the earth. May a bevy of toads, baptized in the names of your creators and wrapped with hair, be interred beneath your threshold, and your footprints gouged with coffin nails. May ye be kept awake till death by the suffering cries of those yet trapped in the nightmare realm of the routine Knowledge Check. And when death does come to claim thee, may your head be severed from your spine and buried betwixt your hindparts and the cold earth piled over you without ceremony or lamentation. And so may it be, that when you reach that dark shore, all the renewal fees thou did'st charge in this life shall the boatman demand before leaving you bereft of coin on the far bank of the Acheron.

Date of experience: May 19, 2017
Pennsylvania
1 review
4 helpful votes
Follow Luk S.
Unfollow Luk S.
Share Review
Report Review

This program started out nice but now, I am stressing like crazy and can't get a break. The deadline my teachers set for us is impossible. Here I am sitting at my desk for 3 hours doing 20 topics. It discourages us to try. Every time you git something wrong it moves you back. I have been stuck at 88% for a week! DONT GET IT!

Date of experience: May 17, 2017