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It took longer than expected.
Service has been great and the web portion is super simple. I had an excellent experience and highly recommend Alaska Car Transport.
Quick and easy to get a price and to book a shipment. Easy check in and pick up with helpful employees.
Easy to book, but could not access the form to be notarized, car being dropped off by someone else.
Easy and convenient process for automotive shipping. Great service!
Vehicle arrived as promised with no issues to report
Great so far! Easy to process, great customer service.
Multiple miscommunications and inaccurate information.
It was great
Unfortunately my 2002 Lincoln LSE was damaged. The front bumper cover has been badly cracked. Whoever did it tried to cover it up by applying some type of black paste over most of the damage. The cover will need to be replaced. Also, the transport driver told and a witness that he picked up the vehicle in Seattle. That didn't make sense since the paper work stated Tacoma. Sorry but wasn't expecting to get a damage vehicle.
Outstanding service
The only complaint I have is that the cost to transport my vehicle increased after I had already received a price. This was because my vehicle was not along one of the freeways. I could have understood that except I clearly told Alaska Car transport the location of my vehicle prior to receiving a cost.
Misunderstood how long it would take to deliver my truck to Seattle. Thought I would have it in 5 days but it took 9.
Zack has been awesome, He has answered all of my silly questions. This is my first time shipping my vehicle. He has returned my calls, answered my questions and has reassured me that everything will be ok Prior to my car being shipped. It wasn't until after the car was dropped of a week in advance did the LACK of communication start. My car missed the first original ship date and NO ONE called to inform me of this. Then I was told I would receive an email regarding the new arrival information THAT DIDN'T Happen. Then when I called about that was told that I would receive it shortly, DIDN'T Happen. I had to call and be firm (which I shouldn't have had to do) demanded that I know where my car was and the date of arrival. The Car company that delivered it was called the night before delivery didn't have my second delivery address and then was late delivering it. They were at home depot when I called and asked when their ETA was. I feel that I gave you my car and I should be kept up to date as to where its at and if its going to be late or missed the shipping date I should have received a call and kept informed. I am still making payments on the car.
I've trusted Alaska Car Transport twice now in the past 12 months and could not be more pleased with their professionalism and service.
Delivery from alaska to wisconsin went so smooth! Great communication and delivery scheduled as promised. I had delivery to my door and was very pleased with the service,
My experience was superb and I would use them again with no questions.
The service was great and as a first-time Alaska Car Transport user, I am extremely satisfied with the outcome and experience. My car was delivered from Alaska to Massachusetts on time, undamaged, and right to my door as promised.
My car was delivered from Alaska to Virginia in a relatively short time and was delivered right to my door. It was perfect. Alaska Transport made the whole process easy.
The people were very helpful from the time I placed my original order, through dropping it off, and even changing the delivery destination after it was in transit. The whole process went very smoothly and my truck arrived safely.
From the business
- (907) 331-3100
