Alan's Factory Outlet Store

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Alan's Factory Outlet Store

4.5

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Alan's Factory Outlet Store Reviews Summary

Alan's Factory Outlet Store has a rating of 4.5 stars from 874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alan's Factory Outlet Store most frequently mention customer service, installation crew and good experience. Alan's Factory Outlet Store ranks 8th among Patio sites.

value
19
quality
16

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7,189 reviews

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Dennis K.
15 reviews
0 helpful votes
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Arrived on time, was set up quickly, and looks great. Will be ordering again.Thanks

Date of experience: October 7, 2015
Wesley H.
1 review
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Good
October 7, 2015

Good

Date of experience: October 7, 2015
LARRY G.
1 review
0 helpful votes
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ALANS FACTORY OUTLET WAS A PLEASURE TO DO BUSINESS
September 29, 2015

ALANS FACTORY OUTLET WAS A PLEASURE TO DO BUSINESS. THEY WORK HARD TO ENSURE YOU ARE
COMPLETLY SATISFIED AS A CUSTOMER. THANKS HIGHLY RECOMMENDED.

Date of experience: September 28, 2015
Marty B.
1 review
0 helpful votes
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So far, ordering has been very easy & convenient
September 28, 2015

So far, ordering has been very easy & convenient. Thank you.

Date of experience: September 28, 2015
James M.
25 reviews
0 helpful votes
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Great selection at reasonable prices
September 28, 2015

Great selection at reasonable prices.

Date of experience: September 28, 2015
Daniel C.
1 review
0 helpful votes
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Very good response to inquiry and I thank Sue for her help. The installation crew were very business like and professional. The only negative issue was the wait time but I was advised of the time frame when I ordered the car port.

Date of experience: September 27, 2015
Gordon A.
5 reviews
0 helpful votes
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Ordering was very simple with the choices given
September 25, 2015

Ordering was very simple with the choices given.
We were very happy with the carport, exactly like we thought it would be. Very professional installers. Couldn't be happier

Thanks

Date of experience: September 24, 2015
Bryan p.
1 review
0 helpful votes
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You need to be more upfront and tell the truth about delivery times. I've been told three different times and still haven't got my carport yet.

Date of experience: September 22, 2015
James D.
1 review
0 helpful votes
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We are very satisfied with the product
September 18, 2015

We are very satisfied with the product. We were surprised at the quality of the metal material. There was some dissatisfaction with the scheduling for delivery and installation but it was resolved satisfactorily. The installation crew were very professional and adept at their job. Overall, we would purchase from this company again if we should need further products and we would recommend your product and services as well.

Date of experience: September 18, 2015
Lindy H.
2 reviews
0 helpful votes
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So far, I am pleased with price and ease of ordering, just which it didn't take so long to receive

Date of experience: September 17, 2015
DIANE H.
1 review
0 helpful votes
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GREAT CARPORT SERVICE WAS 5 STARS!
September 17, 2015

GREAT CARPORT SERVICE WAS 5 STARS! THANKS DIANE

Date of experience: September 17, 2015
Eddie G.
1 review
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Easy ordering online
September 16, 2015

Easy ordering online

Date of experience: September 16, 2015
Robert H.
1 review
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Only complaint is that garage door is cheaper quality than expected

Date of experience: September 16, 2015
Joe N.
1 review
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Great price
September 16, 2015

Great price - great experience...it took a little longer to install than we expected but they did a great job.
Thanks!

Date of experience: September 16, 2015
chris e.
1 review
0 helpful votes
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Very good prices
September 16, 2015

Very good prices. Delivery time was longer than expected, but not the retailers fault. Retailer made every effort to answer questions and help me.

Date of experience: September 15, 2015
John B.
1 review
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Free shipping and installation was the deciding factor.

Date of experience: September 15, 2015
Robert W.
1 review
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Very user friendly web site and ordering process
September 15, 2015

Very user friendly web site and ordering process. I'm very happy with my carport. Delivery was delayed twice, though. I was told they had vehicle problems. Once the delivery arrived it only took them 4 hours to set it up with a good cleanup when they finished.

Date of experience: September 15, 2015
Tony H.
12 reviews
0 helpful votes
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Exactly what I was looking for at a great price
September 1, 2015

Exactly what I was looking for at a great price. Will buy from again when the time comes.

Date of experience: September 1, 2015
Sharon F.
17 reviews
0 helpful votes
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I love it!
August 31, 2015

I love it!

Date of experience: August 31, 2015
Terry W.
1 review
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So far so good
August 27, 2015

So far so good. Hoping all goes well. I am assuming 5% discount will be applied later. Thanks. Very nice closed garage building. Crew was very good and did an excellent job. Will use again if I need carport or Garage. Thank You!

Date of experience: August 27, 2015

From the business

Carports and metal garages available with free delivery and installation in 21 states.