Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Alan's Factory Outlet Store has a rating of 4.5 stars from 874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alan's Factory Outlet Store most frequently mention customer service, installation crew and good experience. Alan's Factory Outlet Store ranks 8th among Patio sites.
We monitor reviews for authenticity
Arrived on time, was set up quickly, and looks great. Will be ordering again.Thanks
Good
ALANS FACTORY OUTLET WAS A PLEASURE TO DO BUSINESS. THEY WORK HARD TO ENSURE YOU ARE
COMPLETLY SATISFIED AS A CUSTOMER. THANKS HIGHLY RECOMMENDED.
So far, ordering has been very easy & convenient. Thank you.
Great selection at reasonable prices.
Very good response to inquiry and I thank Sue for her help. The installation crew were very business like and professional. The only negative issue was the wait time but I was advised of the time frame when I ordered the car port.
Ordering was very simple with the choices given.
We were very happy with the carport, exactly like we thought it would be. Very professional installers. Couldn't be happier
Thanks
You need to be more upfront and tell the truth about delivery times. I've been told three different times and still haven't got my carport yet.
We are very satisfied with the product. We were surprised at the quality of the metal material. There was some dissatisfaction with the scheduling for delivery and installation but it was resolved satisfactorily. The installation crew were very professional and adept at their job. Overall, we would purchase from this company again if we should need further products and we would recommend your product and services as well.
So far, I am pleased with price and ease of ordering, just which it didn't take so long to receive
GREAT CARPORT SERVICE WAS 5 STARS! THANKS DIANE
Easy ordering online
Only complaint is that garage door is cheaper quality than expected
Great price - great experience...it took a little longer to install than we expected but they did a great job.
Thanks!
Very good prices. Delivery time was longer than expected, but not the retailers fault. Retailer made every effort to answer questions and help me.
Free shipping and installation was the deciding factor.
Very user friendly web site and ordering process. I'm very happy with my carport. Delivery was delayed twice, though. I was told they had vehicle problems. Once the delivery arrived it only took them 4 hours to set it up with a good cleanup when they finished.
Exactly what I was looking for at a great price. Will buy from again when the time comes.
I love it!
So far so good. Hoping all goes well. I am assuming 5% discount will be applied later. Thanks. Very nice closed garage building. Crew was very good and did an excellent job. Will use again if I need carport or Garage. Thank You!
Answer: I paid in October and it was installed in Dec last month.
Answer: Leave off the roll up doors. If you remove the Carolina doors you lose your warranty. But you can buy an opener and modify it so it maybe would work and lose your warranty on the opener if it quits.
Answer: No they deliver when they get 5 or 6 more buildings.
Answer: They use shady install contractors. I bought a garage online from Alan's and was sent a contract with name Carolina Carports on it. They are a total joke with 2 out of 5 star review. They've been out twice and still unable to install tiny 18x26 on new slab. I wouldn't hire them to put up a doghouse.
Carports and metal garages available with free delivery and installation in 21 states.

