Alan's Factory Outlet Store

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Alan's Factory Outlet Store

Alan's Factory Outlet Store

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Alan's Factory Outlet Store?
grey stargrey stargrey stargrey stargrey star

Alan's Factory Outlet Store Reviews Summary

Alan's Factory Outlet Store has a rating of 4.5 stars from 874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alan's Factory Outlet Store most frequently mention customer service, installation crew and good experience. Alan's Factory Outlet Store ranks 8th among Patio sites.

value
19
quality
16

Instant Feedback

7,189 reviews

We monitor reviews for authenticity

LB D.
1 review
0 helpful votes
Follow LB D.
Unfollow LB D.
Share Review
Report Review

Got my carport earlier than projected
March 16, 2016

Got my carport earlier than projected. Workers were great. Installed exactly where I wanted. Love it!

Date of experience: March 16, 2016
Emory F.
1 review
0 helpful votes
Follow Emory F.
Unfollow Emory F.
Share Review
Report Review

Shelter was delivered on schedule
March 14, 2016

Shelter was delivered on schedule. The installers knew what they were doing and did a professional job of erecting the building. The building is made of strong, high quality materials. There are many building out there, but I would not buy from anyone except Alan's Factory Outlet. I am really proud I did.

Date of experience: March 13, 2016
Donna s.
1 review
0 helpful votes
Follow Donna s.
Unfollow Donna s.
Share Review
Report Review

Easy order experience
March 13, 2016

Easy order experience

Date of experience: March 12, 2016
Donald X.
14 reviews
0 helpful votes
Follow Donald X.
Unfollow Donald X.
Share Review
Report Review

Cheapest price and they install..
March 12, 2016

Cheapest price and they install.when we got it. Installers did a quick and good job.very happy with them.

Date of experience: March 12, 2016
Ray C.
1 review
0 helpful votes
Follow Ray C.
Unfollow Ray C.
Share Review
Report Review

Very Good
March 11, 2016

Very Good

Date of experience: March 10, 2016
Dennis A.
1 review
0 helpful votes
Follow Dennis A.
Unfollow Dennis A.
Share Review
Report Review

Thanks, easy to find what I wanted
March 8, 2016

Thanks, easy to find what I wanted. Good price and great service. THANKS

Date of experience: March 7, 2016
Judy R.
2 reviews
0 helpful votes
Follow Judy R.
Unfollow Judy R.
Share Review
Report Review

Website was informative
March 7, 2016

Website was informative. Easy to follow and purchase. The only negative response is the 2 and 1/2 month wait time, then the actual factory calling to tell me it was raining on the Monday they were supposed to deliver and it was sunshine! The factory rep. Was in the Carolinas and the installers were still in TX. I feel like the installers were not wanting to come to AR at that time and looking for an excuse. They did install the following Thursday and did a wonderful job.

Date of experience: March 7, 2016
Joe S.
2 reviews
0 helpful votes
Follow Joe S.
Unfollow Joe S.
Share Review
Report Review

Very satisfied
March 6, 2016

Very satisfied. Great service and installation was fast!

Date of experience: March 6, 2016
Jiang T.
1 review
0 helpful votes
Follow Jiang T.
Unfollow Jiang T.
Share Review
Report Review

Great shopping experience
March 3, 2016

Great shopping experience. #1

Date of experience: March 3, 2016
bryan m.
1 review
0 helpful votes
Follow bryan m.
Unfollow bryan m.
Share Review
Report Review

Great prices
February 28, 2016

Great prices

Date of experience: February 28, 2016
odell g.
1 review
0 helpful votes
Follow odell g.
Unfollow odell g.
Share Review
Report Review

Good, so far
February 25, 2016

Good, so far

Date of experience: February 24, 2016
Richard C.
1 review
0 helpful votes
Follow Richard C.
Unfollow Richard C.
Share Review
Report Review

Up to this point it is about average
February 16, 2016

Up to this point it is about average

Date of experience: February 16, 2016
Michael B.
29 reviews
0 helpful votes
Follow Michael B.
Unfollow Michael B.
Share Review
Report Review

Candise helped me yesterday and answered all, and was very helpful. In addition the driver showed up at the allotted time and was finished in 1 1/2 hours. Great job.

Date of experience: February 15, 2016
Travis Q.
5 reviews
0 helpful votes
Follow Travis Q.
Unfollow Travis Q.
Share Review
Report Review

Ordering on the website was very easy and the price was very reasonable, at $400 to $600 less than local merchants for a similar product.

Date of experience: February 10, 2016
Matthew E.
18 reviews
0 helpful votes
Follow Matthew E.
Unfollow Matthew E.
Share Review
Report Review

Very easy drop down menu selections, great price and good reviews. I expect a good product and installation. I look forward to the

Date of experience: February 9, 2016
Debbie R.
1 review
0 helpful votes
Follow Debbie R.
Unfollow Debbie R.
Share Review
Report Review

Site is very user friendly
February 6, 2016

Site is very user friendly

Date of experience: February 5, 2016
Jennif W.
1 review
0 helpful votes
Follow Jennif W.
Unfollow Jennif W.
Share Review
Report Review

Took 4 months for Eagle Carports to deliver, no fault of Alan's though. Also got a screw in my tire the first time I pulled in to it, again, no fault of Alan's. The customer service at Alan's was helpful and polite.

Date of experience: February 3, 2016
Ray J.
3 reviews
0 helpful votes
Follow Ray J.
Unfollow Ray J.
Share Review
Report Review

Great, excellent installation, very sturdy
February 2, 2016

Great, excellent installation, very sturdy. Just took a little longer for delivery than I expected, guess that's what happens when you live in Georgia.

Thanks for a nice looking job.

Date of experience: February 1, 2016
Marc S.
1 review
0 helpful votes
Follow Marc S.
Unfollow Marc S.
Share Review
Report Review

Good explanations, easy to order on website
January 30, 2016

Good explanations, easy to order on website.

Date of experience: January 29, 2016
Noah S.
1 review
0 helpful votes
Follow Noah S.
Unfollow Noah S.
Share Review
Report Review

It was easy
January 29, 2016

It was easy.

Date of experience: January 29, 2016

From the business

Carports and metal garages available with free delivery and installation in 21 states.