Alan's Factory Outlet Store

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Alan's Factory Outlet Store

4.5

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Alan's Factory Outlet Store Reviews Summary

Alan's Factory Outlet Store has a rating of 4.5 stars from 874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alan's Factory Outlet Store most frequently mention customer service, installation crew and good experience. Alan's Factory Outlet Store ranks 8th among Patio sites.

value
19
quality
16

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7,189 reviews

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Marla P.
1 review
0 helpful votes
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I received a call about 4 weeks after placing the order that it would be delivered. The day it was supposed to be delivered I got a call saying it got messed up and would receive another one to set up a time. They finally called after a few weeks but that delivery got cancelled too due to a problem with the truck. I didn't receive my order until 9 weeks after placement. I love the product was dissatisfied with delivery time.

Date of experience: August 9, 2016
donzie s.
1 review
0 helpful votes
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So far so good
August 6, 2016

So far so good.

Date of experience: August 5, 2016
John S.
1 review
0 helpful votes
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Absolutely a great experience from order to installation. Super fast and the workers that constructed our garage were great. The garage itself is of great quality and I am very happy with it.

Date of experience: August 4, 2016
norvell w.
1 review
0 helpful votes
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Good so far
August 3, 2016

Good so far

Date of experience: August 3, 2016
DAVE P.
1 review
0 helpful votes
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PLEASE EXPEDITE ASAP
August 3, 2016

PLEASE EXPEDITE ASAP

Date of experience: August 3, 2016
David W.
5 reviews
0 helpful votes
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So far very easy to order, the website is well laid out and easy to understand and navigate.
Poor communication, scheduling problems and sloppy followup.

Date of experience: August 2, 2016
newton X.
1 review
0 helpful votes
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2nd order very satisfied
August 2, 2016

2nd order very satisfied

Date of experience: August 2, 2016
Tess b.
1 review
0 helpful votes
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Have no idea so far
August 1, 2016

Have no idea so far

Date of experience: August 1, 2016
Steve H.
1 review
0 helpful votes
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All very good, except when I ordered i was told they would not be able to assemble it less than 2' from another structure. When it was delivered they said they could have assembled it where I needed and asked how much I saved. In the end, I offered double what I saved for assembly but they weren't interested for that price.

Date of experience: July 29, 2016
Philip R.
1 review
0 helpful votes
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Awsome site and people
July 27, 2016

Awsome site and people

Date of experience: July 27, 2016
Andrew C.
1 review
0 helpful votes
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Good prices, love the free delivery and installation. Looks like a good christian company to do business with. I wish fulfillment could be quicker than 1-3 months

Date of experience: July 27, 2016
Brennan M.
1 review
0 helpful votes
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Easy navigation, great prices, great options
July 25, 2016

Easy navigation, great prices, great options

Date of experience: July 25, 2016
John M.
20 reviews
0 helpful votes
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OkI had a great experience!
July 23, 2016

OkI had a great experience!

Date of experience: July 23, 2016
John O.
25 reviews
0 helpful votes
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See previous review
July 22, 2016

See previous review

Date of experience: July 22, 2016
Phillip B.
2 reviews
0 helpful votes
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So far, great!
July 19, 2016

So far, great!

Date of experience: July 19, 2016
Ronald W.
1 review
0 helpful votes
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The site was easy to use and very informative with information regarding the purchase of my carport.

Date of experience: July 19, 2016
Pete M.
6 reviews
0 helpful votes
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Ok
July 19, 2016

Ok

Date of experience: July 18, 2016
jo F.
1 review
0 helpful votes
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So far so good
July 18, 2016

So far so good

Date of experience: July 18, 2016
Cindy d.
1 review
0 helpful votes
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Absolutely Wonderful Experience
July 18, 2016

Absolutely Wonderful Experience. Could not be more happy. Wonderful communication, installation and product.

Date of experience: July 18, 2016
Boise H.
1 review
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I liked the total experience, but I think you need more pictures from different views and angles of different heights with different types of cars and trucks. Its difficult to see the difference between 6,7, or 8 footers

Date of experience: July 13, 2016

From the business

Carports and metal garages available with free delivery and installation in 21 states.