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Alan's Factory Outlet Store has a rating of 4.5 stars from 874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alan's Factory Outlet Store most frequently mention customer service, installation crew and good experience. Alan's Factory Outlet Store ranks 8th among Patio sites.
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I received a call about 4 weeks after placing the order that it would be delivered. The day it was supposed to be delivered I got a call saying it got messed up and would receive another one to set up a time. They finally called after a few weeks but that delivery got cancelled too due to a problem with the truck. I didn't receive my order until 9 weeks after placement. I love the product was dissatisfied with delivery time.
So far so good.
Absolutely a great experience from order to installation. Super fast and the workers that constructed our garage were great. The garage itself is of great quality and I am very happy with it.
Good so far
PLEASE EXPEDITE ASAP
So far very easy to order, the website is well laid out and easy to understand and navigate.
Poor communication, scheduling problems and sloppy followup.
2nd order very satisfied
Have no idea so far
All very good, except when I ordered i was told they would not be able to assemble it less than 2' from another structure. When it was delivered they said they could have assembled it where I needed and asked how much I saved. In the end, I offered double what I saved for assembly but they weren't interested for that price.
Awsome site and people
Good prices, love the free delivery and installation. Looks like a good christian company to do business with. I wish fulfillment could be quicker than 1-3 months
Easy navigation, great prices, great options
OkI had a great experience!
See previous review
So far, great!
The site was easy to use and very informative with information regarding the purchase of my carport.
Ok
So far so good
Absolutely Wonderful Experience. Could not be more happy. Wonderful communication, installation and product.
I liked the total experience, but I think you need more pictures from different views and angles of different heights with different types of cars and trucks. Its difficult to see the difference between 6,7, or 8 footers
Answer: I paid in October and it was installed in Dec last month.
Answer: Leave off the roll up doors. If you remove the Carolina doors you lose your warranty. But you can buy an opener and modify it so it maybe would work and lose your warranty on the opener if it quits.
Answer: No they deliver when they get 5 or 6 more buildings.
Answer: They use shady install contractors. I bought a garage online from Alan's and was sent a contract with name Carolina Carports on it. They are a total joke with 2 out of 5 star review. They've been out twice and still unable to install tiny 18x26 on new slab. I wouldn't hire them to put up a doghouse.
Carports and metal garages available with free delivery and installation in 21 states.

