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Aiseesoft Studio

1.6

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Aiseesoft Studio Reviews Summary

Aiseesoft Studio has a rating of 1.6 stars from 58 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Aiseesoft Studio most frequently mention customer service and day money. Aiseesoft Studio ranks 69th among Video Converter sites.

service
37
value
36
shipping
25
returns
36
quality
34

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Japan
1 review
0 helpful votes
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TERRIBLE SERVICE
August 31, 2025

I purchased this software to record an important Zoom meeting, but it completely failed to capture any audio, even though no error message appeared and everything seemed to be working. I followed up with customer support and provided all the requested details, yet the refund was denied, asking me to accepted another product I don't need. I do not recommend this product or company. Proceed with caution.

Date of experience: May 2, 2025
California
1 review
0 helpful votes
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I made a purchase from this company for access to their software/service. Upon completing the payment, I was supposed to receive a login code to access the service. However, the login credentials were not delivered within a reasonable time frame. Due to the delay and lack of access, I contacted the company to request a refund, explaining that I had not used the service and was unable to do so because of their failure to provide timely access. Despite this, my refund request was denied. This is unacceptable business practice. I paid for a service I never received and the company is refusing to take responsibility. I am requesting a full refund for the amount paid.

Date of experience: July 26, 2025
Australia
1 review
0 helpful votes
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I had a disappointing experience with Aiseesoft Android Unlocker. Despite claims that the software provides a "Try-before-Purchase" option, it failed to clearly warn that using it would permanently erase all my data. After reporting this, the company initially denied responsibility but eventually agreed (in writing) to issue an 80% refund — a promise they never fulfilled. It has now been over a week, and they've stopped communicating. This experience not only cost me money but also my data and time. I do not recommend trusting this company's refund policy or support process. Be very cautious before purchasing any of their software.

Date of experience: June 24, 2025
Illinois
1 review
0 helpful votes
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People stay away
February 25, 2025

It's was very bad 👎 experience,software didn't work on moto XT2115DL, they refused to return money by the 30 days money guarantee

Date of experience: February 13, 2025
Australia
1 review
0 helpful votes
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Have purchase this software under the assumption that they can help me recovered an accidentally formatted harddisk, 90% of my harddisk contents are not viewable, I have gone back and forth with their customer service, in the end customer service asked me to take an image of the hard disk which is huge, I cannot find any device at home that can fit such size image, then their customer refuses to help further and also refuses a refund, worst customer service for any service provider ever.

Date of experience: December 26, 2024
Portugal
2 reviews
3 helpful votes
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Good comunicarion
March 14, 2024

You can buy from this company, they are good company. Trynteh software, the support have fast reply and its good

Date of experience: March 14, 2024
New York
1 review
0 helpful votes
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Scammers!
February 22, 2024

Somehow I already had problems with this company and after some time they illegally charged me a large amount of money using my card details which they kept! They don't want to refund my money! And I will do everything to punish them! Do not give them your card details!

Date of experience: February 22, 2024
Canada
4 reviews
12 helpful votes
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Company is a scam.
February 9, 2024

Dont waste your money, they are liars and will not stand by their word of money back guarantee, Droidkit is a honesy company.

Date of experience: February 8, 2024
Canada
1 review
0 helpful votes
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Aieesoft rip off
December 18, 2023

BEWARE! Money back not true. I bought to unlock a used IPad seeing their money back promise. After applying Aieesoft software with nothing happening I contacted them only to be informed nothing could be done and my money would not be returned.
Avoid this company with their false claims.

Date of experience: December 18, 2023
California
1 review
0 helpful votes
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Horrible Customer Service
September 27, 2023

Bought the product and it didn't work for the intended purpose. Customer service (via email, you can't even speak with anyone) will give you the run around and will not issue a refund. Don't waste your time or money on this product!

Date of experience: September 27, 2023
Washington
1 review
0 helpful votes
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Garbage Software
September 6, 2023

Do not purchase anything from this company. The claims of what their products can do is wildly inaccurate! Their actual software falls WELL SHORT of what they talk about on their website. STAY AWAY FROM THIS SCAM COMPANY. Don't take only my word for it, look at all the reviews….

Date of experience: September 6, 2023
Algeria
2 reviews
0 helpful votes
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I do not recommend
August 29, 2023

I purchased this useless app
It does only download the same gallery I have
It does recuperate no $#*!
I wasted a week trying with them when it failed I requested for a refund and still they r not proceeding with it
They think I have nothing to do else then email them
Very much disappointed to have wasted my money there

Date of experience: August 28, 2023
Pennsylvania
1 review
0 helpful votes
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Aiseesoft Studio is a great software for video editing.
The team provides good support.
I will use it again for the next editing.

Date of experience: August 15, 2023
Arizona
1 review
0 helpful votes
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I started by using the free version of their image upscaler and then bought credits so that I could do batch uploads and enhance more images. When I tried batch upload it did not work. I got in touch and they emailed me back right away. Within a couple of days, they fixed the issue and now it works great. For some very low res images and some images with faces, the upscaler doesn't work that well. The same with images that have text. But those issues are common to AI upscalers. I love the batch upload and the ability to choose different resolutions. In my experience, customer service was great.

Date of experience: August 4, 2023
California
1 review
0 helpful votes
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Avoid at all costs!
August 3, 2023

Scam, hidden costs, unethical business practices, false advertising, horrible customer service. This business should be avoided at all costs.

Date of experience: August 2, 2023
Colorado
1 review
0 helpful votes
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They say the unlocking sw is free but its not. I would not purchase anything from this company because they are not up front about what they offer.

Date of experience: July 25, 2023
GB
1 review
0 helpful votes
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Little more than a scam - 0 stars if I could.
June 14, 2023

Purchased iPhone Unlocker. It didn't work, They constantly ask for logs which were supplied and then tell me that they don't support what I want to do. Showing a screen shot which I believe to be specially set up for the purpose. Had I seen such a statement I would never have purchased.
Software doesn't work, nor does the money back guarantee.
Do not believe anything they say.

Date of experience: June 14, 2023
Florida
1 review
0 helpful votes
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Do Not Buy
June 2, 2023

It does not work if you don't have enough space. I contacted the company immediately and they refuse to refund.

Date of experience: June 2, 2023
Oregon
1 review
0 helpful votes
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Fraudsters. Their software tool does not do it's intended job, and even after showing them screenshots they still won't refund.

Date of experience: May 6, 2023
Turkiye
1 review
0 helpful votes
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Recovery software didn't help in my case of blackscreened Ipad and after week of chatting with support they couldn't provide a refund. Waste of time and money.

Date of experience: March 31, 2023