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AfterpayReviews 228

1.1

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Afterpay Reviews Summary

Afterpay has a rating of 1.1 stars from 228 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Afterpay most frequently mention customer service, spending limit and phone number. Afterpay ranks 87th among Department Store sites.

service
161
value
135
shipping
103
returns
124
quality
121

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Washington
1 review
6 helpful votes
Follow Debra A.
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I don't think this organization is very ethical, I canceled service but they're keeping $28.00 of my $$.

Date of experience: November 28, 2021
Georgia
22 reviews
7 helpful votes
Follow W M.
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Afterpay is an awesome platform designed to help you purchase items by dividing your purchase to (4) equal payments. They have multiple stores they are partnered with to be able to offer you the payment options and gather more every day. They still in the US not have come as far as the Australia Afterpay platform allowing you to make virtual cards, purchase in all stores and other different merchants but it's getting there just takes time but make sure you check them out.

Date of experience: August 10, 2021
Kentucky
2 reviews
6 helpful votes
Follow MAKAYLA B.
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I used them because I trusted them. Completely betrayed them when I ordered from mycalmblanket through them. They don't care that you get scammed only that they get their own due from said companies. Be wary, they don't care about their customers!

Date of experience: March 24, 2021
Washington
3 reviews
55 helpful votes
Follow Ella P.
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Please do not make the mistake of ever using AFTERPAY. They are a big scam and they have been successfully sued many times. If you are ONE day late they send your info to a COLLECTION agency without even telling you.
My attorney and I have already filed our own lawsuit against them, and my attorney says they are the worst scammers ever. AVOID.

Date of experience: December 2, 2020
Illinois
2 reviews
6 helpful votes
Follow Betty W.
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Deceitful practices
October 27, 2020

I reached out with an inquiry about hardship assistance while briefly unable to work due to covid. They sent me to a collection agency. They didn't provide information about what they would do, there was no information given prior to them sending me to the collection agency, they just sent me. My account was only two days overdue. When I reached out to customer service they lied and said it wasn't a collection agency (it is and it is listed on their website as a debt collection agency). They didn't remove it when I told them to, when my account was in good standing. It was deceitful and shockingly vile way to treat a customer.

Date of experience: October 26, 2020
Washington
81 reviews
63 helpful votes
Follow Bianka S.
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So helpful!
September 19, 2020

Afterpay is such an amazing app! I purchase so many things online and to have an app that allows you to make payments on your purchases without even a credit check, is just so amazingly helpful!

Date of experience: September 17, 2020