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Affordable Seating has a rating of 3.5 stars from 76 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Affordable Seating most frequently mention customer service, bar stools and delivery time. Affordable Seating ranks 45th among Furniture sites.
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I was lured into using this site by great prices and good customer service on the front end. After two months of waiting I still do not have the products I ordered and no one can tell me when I can expect them. Erick the customer service manager is the most ineffective person I have ever spoken to. All he could tell me was to send an email because he can not provide information over the phone. He is not pleasant and not helpful. No one there is and every time you ask a question the answer is you will have to wait at least 2 days for a response. I will never make this mistake again.
This company has excellent customer service! We value Eric's assistance over the phone in selecting colors and materials for the chairs we purchased (to complement the style of our current tables). Overall, a fantastic furniture company to work with, and we will be back.
HI Sophie,
Thank you so much for your kind words. We look forward to having you as a customer again.
One of the best and easiest online purchases I have ever made! I like how mixed the furniture on their website is. Found what we needed for our patio easily... The simple ordering process on their website is a big plus. I received an email confirming my order and another notifying me that it had been shipped. When the patio chairs and table arrived, I was blown away by their quality. I expected the furniture to be satisfactory given their low price, but they exceeded my expectations. They are sturdy and beautiful!
I bought outdoor furniture from them and I couldn't be happier with my purchase. The furniture is top quality and it looks great on my patio area. The ordering process was really easy on their website and the delivery was reasonably fast. The customer service agent was also helpful in answering my questions before I placed my order. Wanted to make sure the colors of the chairs match the tables and they also helped me find the best umbrellas to match everything even better. I would definitely recommend this company for all your outdoor furniture needs!
I bought some industrial-style metal bar stools from Affordable Seating, and I couldn't be happier with my decision! The stools are not only stylish but also very comfortable. The sales agent was very helpful and suggested the perfect finish to match my decor. The delivery was on time and hassle-free. I would highly recommend Affordable Seating for anyone in the market for quality seating options.
As the owner of a small cafe, I couldn't be happier with my decision to buy furniture from this company. Their selection of chic, trendy, and functional furniture was just what I was looking for to bring a fresh atmosphere that my business needed for awhile. I ordered wood grain metal chairs with a walnut finish and black vinyl seats. They're not only stylish and comfortable but also durable and easy to clean. What really impressed me was the ease of assembly and the sturdiness of the furniture. You can easily tell that each piece was crafted with precision and care. If you're looking for top-tier furniture you will not be disappointed if you buy furniture from them.
I had a fantastic experience with Affordable Seating and their sales agent Eric when purchasing booths for my business. The different sizes and configurations allowed me to create the perfect seating arrangement and I couldn't be happier with my purchase. The customer service was amazing and Eric went above and beyond to ensure that I was satisfied with my order. I would recommend Affordable Seating to anyone looking for quality seating options.
I placed an order for a chair. It came with the legs attached extremely unevenly, leaving them wide open to fill with debris. I contacted Affordable Seating and they were apologetic for the manufacturer defect and said I would be refunded and returning the chair was not necessary. I waited, no refund. I reached out and began corresponding with Eric, he says they offer no refunds because I bought a single chair and it is typical for single items to be damaged in shipping… what does that even mean?
These folks do not stick to their policies or their word.
I do mot recommend doing business with them.
I am pleased with the furniture I bought from Affordable Seating. Ordered some industrial-style metal bar stools for my bar area and they are excellent! The black frame finish and wood back look amazing, just as the sales agent advised me over the phone. I am excited to order matching tables from them soon and I have no doubt that they will be just as great as my previous purchase.
Hi Briella, I am happy to hear you are pleased with the product, look forward to working with you again in the future.
I bought a lot of different booths from Affordable Seating and I couldn't be happier with my experience with the company and the Eric the sales agent. The booths were exactly what I was looking for and the different sizes and configurations allowed me to create the perfect seating arrangements.
We bought a lot products from Affordable Seating for our restaurant and we couldn't be happier with our purchase. The mid century padded metal chairs, the french industrial bar stools, and the vintage style metal chairs all look fantastic and provide a great level of comfort for our customers. I also appreciated the wide variety of sizes and finishes available to match my specific restaurant style. The customer service was top-notch!
Very happy with the assistance from Juliana! She helped us with deciding the right colors and fabrics for our restaurant! The delivery took a bit longer but overall we are extremely happy with our order. The design is also very appealing. Chairs were well packaged to prevent scratches and damage. Thanks for the great service!
I recently ordered 40 chairs, 10 tables, and a lot of bar furniture and was impressed with their quality. The chairs and tables have a nice look that fits in perfectly with my restaurant's style. The bar furniture is also great, with a modern design that adds a really nice touch to the space. But what really stood out to me was the exceptional customer service I received. The team at the Affordable Seating was very helpful and responsive throughout the entire process, answering all my questions and offering guidance. I highly recommend this restaurant furniture company to anyone in need of top-notch furniture for their business. They have a wide range of options to choose from and their prices are competitive. I'm confident I'll be a repeat customer in the future.
Exceptional salespeople and high-quality restaurant furniture. The purchasing process is very straightforward and the delivery is always within a reasonable time considering all of the problems current problems with manufacturing, and someone always calls to arrange a time and date that worked for me.
The delivery time was not acceptable. Eric from support assisted me in tracking the order, however it still took more than 10 days longer than the scheduled delivery date.
We are happy with our order from Affordable Seating. The quality exceeds our expectations, and the design is very nice. The chairs and tables were really well wrapped when they were delivered but the delivery was ten days late. Customer service helped us track our order...
Excellent service, the tables and chairs are gorgeous, and they arrived earlier than expected! They were packaged with enough of protection to prevent damages and came right on schedule.
We had a problem with our order. The quantity was not correct, but the customer support team did an excellent job of fixing it. We have waited a few days for them to call back and let us know about the delivery date. Took 2 weeks longer but the overall buying experience is good. They were extremely professional and courteous.
I purchased patio chairs for my restaurant. The chairs I ordered were exactly as described, but they arrived four days late, and I was in a bit of a rush. The buying process was simple and easy on the website.
These tables began falling apart after 30 days. Extremely disappointed in the poor quality of the table and chairs. I DO NOT recommend ever buying from Affordable Seating unless you seek inferior products.
We would like to offer the customer a resolution, however we cannot find their order in our system. Please email us at [email protected] with your order number, a description, and pictures and we would love to assist. Thank you,
Affordable Seating has been a leader in restaurant furniture sales for over a decade, building a name that you can trust. As experts in commercial design and lay-out, we pride ourselves in quality at a fair price. As a Chicago based business, with us you can shop American. Many of our wood products are made at our facility in Indiana including wood chairs & bar stools, solid wood seats, tables, booths and more. We have thousands of items in stock. Our experts have searched and found, designed, and sometimes created the best commercial furniture, to make sure that you can find what you are looking for.


Hi Brandon,
I am very sorry that you are unhappy with your experience and the issues we had with procurement at this time. I do not see a request for a cancellation, however we are shipping the table bases out for you on Monday and you will receive tracking within 48 hours after that.
Thank you for your patience in this matter,
Eric