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Affordable Seating has a rating of 3.5 stars from 76 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Affordable Seating most frequently mention customer service, bar stools and delivery time. Affordable Seating ranks 45th among Furniture sites.
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I worked with Eric and he was very responsive, on top of quality customer service they also have competitive pricing. There was some minor cosmetic damage during shipping that was done by the shipping company and Eric was very helpful with the situation. 5 stars from me, would buy from here again.
Really great company to work with, huge inventory and fast delivery. The booths are just as described on their site with elegant button tufting. The wooden chairs are stylish. I'm thrilled with my purchase and can recommend them for anyone looking for quality furniture.
Their customer service is attentive and they were patient and pleasant every time I called to check the status of my order. Bought chairs and tables, quality is great, they were well packaged. Downside is that the order was late for more than 4 weeks.
The customized booths I ordered from them look great in my restaurant. They look better than expected and are well made. The delivery time was long though, 4 weeks.
Just received my order from Affordable Seating. I opted for the sleek metal chairs and matching tables. The entire process from ordering on their website, to handling, packaging and to the delivery service, everything was a breeze. The furniture is stylish and durable, making it a great investment for our cafe. Kudos to Affordable Seating for their efficient service!
If you are in the market to spruce up your restaurant this company has fantastic furniture. Though there was a small problem with the delivery timeline, the chairs, tables, umbrellas, and partitions I got are top-notch. The craftsmanship and quality is evident. If you're seeking durability and style with your furniture then this is the place to shop
Can overstate how helpful their support agents are. I couldn't figure out how tracking works and they kept me updated the entire time manually with emails after I phoned them up only once. I knew where my order was the entire time. Bought some nice modern styled chairs and tables and metal frame bar stools. Delivery was reasonable, 3 weeks.
Bought 12 white metal chiavari chairs on their website. Delivery time was perfect, 5 days only. The order was handled the same day and we got a confirmation and tracking info. Very happy customer. Looking for a new table, and more chairs. Thanks for an awesome service
Bought a wooden dining table for our kitchen area and it looks awesome. Delivery time was 4 days with a courier service. The table looks sturdy and ordering on the website was easy.
Bought a set of 4 metal x back patio chairs and a matching table. Delivery was a few days late... The furniture looks nice. Have to wait for the test of time and review the durability then.
So, we got some cool wooden tables and chairs from Affordable Seating for our cafe. Handling the order tracking was realyl easy. They recommended stackable chairs that are perfect for surprise guests we often have during rush hours and when we need more seating space. The team at Affordable Seating is quick and on point from sales to delivery. Delivery took 10 days more than what we were expecting based on our order date but that was tolerable.
I bought 4 wooden chairs and a very nice designer wooden table. Delivery was late 10+ days. The furniture arrived well packaged and assembly was easy. The quality is excellent and I hope the delivery time will be faster for our patio furniture order soon.
Purchased 60 chairs, 10 tables, and a lot of different bar stools and was I am very satisifed with the quality. The seats and tables have a good appearance that complements the decor of my business. The bar furniture is also excellent, with a contemporary style that lends a wonderful touch to the space. But what really impressed me was the excellent customer service I received. Throughout the process, the Affordable Seating crew was really helpful and responsive, answering all of my concerns and providing direction. I wholeheartedly suggest this restaurant furniture firm to anyone in need of high-quality furniture for their establishment. They have a variety of selections to choose from, and their rates are reasonable. I'm certain I'll be a return customer in the future.
As the owner of a small cafe I am overjoyed with my decision to purchase furniture from them.Their range of sleek, trendy, and functional furniture was exactly what I was searching for to add a new vibe to my cafe, which had been lacking for some time. I purchased walnut-finished wood grain metal chairs with black vinyl seats. They are not only fashionable and comfy but also long-lasting and simple to clean. The only downside is that the delivery was delayed by two weeks.
Ordered patio arm chairs, as well as patio table tops, table bases, and solid wood table tops for our restaurant. The furniture arrived fast and without damages. The order was without a hitch. Thank you very much.
The personalized guidance and dedication from Eric at this company was invaluable in turning our restaurant into a cozy haven. His furniture suggestions to match our interior were spot on and we are thrilled with the outcome. But we had a delay with the courier service. Hope the next time we order it will be on time. Thanks again Eric!
This order was precisely as stated and turned out beautifully! The booths, in particular, are well-crafted with plush and comfy cushions. The wood stools and seats are also quite attractive and seem to be very durable.
Our recent order from Affordable Seating turned out to be a real gem! The booths were exactly as described, and the craftsmanship was impressive, especially with the plush cushions and button tufting. The wood stools and chairs were equally fantastic. We couldn't be happier with the quality of our new furniture!
However the customer service during the delivery tracking process left us a little frustrated. Thankfully, the furniture arrived in excellent condition, but the communication could use some improvement. Overall, we had a positive experience.
I paid over $23,000 for chairs from this company. Where to start, chairs took over 3 months to arrive, they never had the fabric that is shown on the website, so we had to buy elsewhere and have it shipped. An additional cost... Finally the chairs come...wrong size 17" wide not 22"inches wide, vinyl was completely different than what was on the site. Email, call, email, call...got me nowhere. We had waited to unpack the chairs because they were NOT what we ordered. After getting several emails from Eric, we are basically scr...ed. So we start to unpack, dents, scratches, terrible pack job... The only saving grace is the rest of our properties will not be ordering from Affordable Seating, you shouldn't either!
Hi Maggie,
I'm so sorry to hear that you're unhappy with your recent experience with us. We take customer satisfaction very seriously, and we want to make things right.
I understand that you were disappointed with the lead time for your order. We were notified by our third-party supplier that their inventory was wrong, and we offered you fabrics that were immediately available. However, you decided to choose an alternative fabric, which took two weeks to arrive. We shipped your furniture on June 23rd, which is right around the 10-week lead time that we advertise for custom items.
I've asked you to provide me with the seat sizes that you were expecting, but I haven't received that information yet. I'm not sure where you got those measurements from, but I would be happy to look into it if you can provide me with more details.
You also mentioned that the furniture was damaged when it arrived. I asked you to send me pictures and a summary of the damages, but I haven't received a response yet. I would like to investigate this further so that we can make things right.
I understand that you're frustrated, and I want to apologize for any inconvenience this has caused. We're willing to make an exception to our policy and allow you to return the furniture if you're not happy with it.
I'm always open to hearing from you, and I'm committed to resolving this issue to your satisfaction. Please don't hesitate to contact me if you have any questions or concerns.
Thank you for your patience and understanding.
Sincerely,
Eric
Customer Service Supervisor
This company is nothing short of exceptional. The sales agents provided excellent customer service guiding us through the entire ordering process and making sure bought what need. The chairs are sturdy, the tables are solid and the overall design is both contemporary and functional. The remarkable quality of the furniture exceeded our expectations and we can confidently say that we made a wise investment. We look forward to returning for our future furniture needs. Delivery was 2 late but we hope that will improve the next time we order and there won't be delays.
Affordable Seating has been a leader in restaurant furniture sales for over a decade, building a name that you can trust. As experts in commercial design and lay-out, we pride ourselves in quality at a fair price. As a Chicago based business, with us you can shop American. Many of our wood products are made at our facility in Indiana including wood chairs & bar stools, solid wood seats, tables, booths and more. We have thousands of items in stock. Our experts have searched and found, designed, and sometimes created the best commercial furniture, to make sure that you can find what you are looking for.


Thank you for your kind words, I am sorry about the delays.