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AdultFriendFinder

1.8

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AdultFriendFinder Reviews Summary

The company faces significant challenges regarding its reputation and customer service, with numerous reviews highlighting persistent technical issues and a prevalence of fake profiles, which contribute to a general sentiment of distrust among users. Customers frequently express frustration over the site's billing practices, including unexpected charges and convoluted cancellation processes. While a small number of users report positive experiences, the overwhelming feedback suggests that the platform is plagued by scams and inadequate support, leading to a negative perception of its reliability and overall value. The trend indicates a pressing need for improvements in user verification and customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
113
value
115
shipping
32
returns
50
quality
100
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Nevada
3 reviews
22 helpful votes
Follow Gerald G.
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All of their AIs cannot answer simple yes or no questions do not respond for at least a week or two threatening to illegally sue you if you try to cancel your credit card stay away from this site. Complete joke.

Date of experience: November 6, 2023
New York
1 review
3 helpful votes
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The site is a scam.
October 28, 2023

The site is a scam. They will close your account for reasons such as "violation of terms of use" and never send an email with the terms of use so you can find out what you did that was wrong. They will send notification from interested members to your email, but no emails to tell you that your account was closed or why. They do not refund your money either. If you pay $245 for a year membership, they will not give it back. My account was closed while it was being reviewed for approval. I got only three days of limited use before they closed it and took my money. The phone support is rude and unhelpful. They claim you can not get information about your account without a court order. So, you have no recourse to complain about their predatory policies.

Date of experience: October 28, 2023
Colorado
1 review
3 helpful votes
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Just another scam page
October 17, 2023

Despite seeing a few web pages that claim this is as legit as it gets, it's still a poor page. The layout is fine and manageable. I had to call customer service to fix an email issue that was my fault and they took care of it quickly. Once I had a profile set up, the problems started. I have received 50 messages the first day, 49 from a woman probably well out of my league claiming they are "in my area for work" and of course they need sex. I tried to hang on for a few days because I did see some promising profiles but they were old. It's not worth the trouble and definitely not worth the money.

Date of experience: October 17, 2023
Florida
3 reviews
9 helpful votes
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Scammer city
September 23, 2023

The girl claims to be in your area
In my case miami
Only to find out she was only visiting a few weeks and was leaving the day she made contact. Wants to stay connected when she gets home
In my case Alabama 2 times and australi. Then needs money for airfare to meet. You guessed it PayPal
The last one was pearl walker

Date of experience: September 22, 2023
NL
2 reviews
4 helpful votes
Follow George K.
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If you want a real thing J4Luv.com indeed works better because they have real women (as opposed to AFF).
AFF is very scammy. It is not about anything real, it's just fantasy. Most of the profiles are con artists preying on your money. They are very creative about different tricks and methods for conning you out of your bucks. The only good thing about AFF is that you can see a lot of hot spread-legged photos. Although you can see bunch of hotter stuff on the net for free. You can't meet anyone. So AFF can fit you only if you want to see some hot pics, but please apply your common sense before you decide to pay for this!

Date of experience: September 20, 2023
Australia
1 review
3 helpful votes
Follow Riki S.
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The vast majority of profiles are fake...scammers trying to get details for id theft, or get you off platform and send you phishing links or invitations to dubious websites.

In addition to no vetting process for profiles, I was ironically
suddenly locked out of site two thirds of way through my subscription period, and when I wrote to help desk to get help, after numerous emails back and forth was told I had violated their terms of use and my account was being deleted with no refund, no explanation or proof of what terms of use had been violated, and no terms of recourse offered.

Shameful extortionist racket.
Will see if Australian consumer protection offices such as the dept of fair trading have any advice on taking on a US based corporate scam. In the meantime suggest Red Hot Pie ( also has fake profiles, but fewer, and there is recourse because local, a much better option.

Date of experience: September 3, 2023
Kentucky
1 review
3 helpful votes
Follow Tommy H.
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The longer I'm on the app the worse it becomes bots fake profiles. This is got to be a scam. It needs to be stopped immediately. Should have a class action suit with three phones of all cost associated with being a member and additional fines for what should be criminal that is going on with accessing the site.

Date of experience: August 26, 2023
Massachusetts
1 review
4 helpful votes
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They lure you in with things like pics and live chat which never work. Then they log you out remotely and when you try to use your password to reenter they reject it. They then reject the code they themselves emailed you. If you complain enough, they remotely log you back in again but it only lasts awhile. When you try complaining they suggest you upgrade to GOLD service. It's a scam. The escorts are not even real. Avoid at all costs!

Date of experience: August 17, 2023
Kentucky
1 review
1 helpful vote
Follow Olivia H.
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I've been on AFF for a few years and recently they just deleted my page.They accused me of solicitation but when I asked them for the proof they are going to tell me to get a court order to get the information. WHATEVER YOU DO... DO NOT I REPEAT DO NOT JOIN AFF.

Date of experience: August 12, 2023
California
1 review
7 helpful votes
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My partner and I signed up for an account and paid for a month of the gold membership. We were able to make an account and fill out our profile despite the slow website and somewhat inconvenient UI. We used it for a few hours before we encountered an issue where we could not use their Instant Messenger to chat with other users. We assumed it was just a glitch, as the IM had been buggy before. So, we logged out and attempted to log back in.

We were then greeted with a message saying our login information did not match their records. I attempted to change our password and was told the email used for our account was invalid. Very confused, we contacted customer support. After waiting a while in the queue, we spoke to an agent. After taking our username, the agent told us their "department" could not help and closed the chat immediately after telling us to try tomorrow during regular business hours.

The next day, during the morning, we contacted customer support. After giving our information, we were told our account had been deactivated. We were then transferred to "risk management." After a 30 minute wait, we were told again that our account had been deactivated. They did not tell us why, but only gave us a clearly pre-written response saying we needed to send our driver's licenses to their email in order for our account to be reactivated. When we asked why, they rudely closed the chat.

This is our full experience with AFF. When it did work, the site is buggier and lower quality than others like it. Please take our experience into consideration when looking to use AFF. We'd suggest going elsewhere.

Date of experience: July 30, 2023
Canada
1 review
3 helpful votes
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Scam alert beware!
July 29, 2023

Scam alert this website is and will not take any responsibility for fraudulent scammers that are disguising themselves as legitimate dates, through the test that I have taken to determine fraud or scam has been 100% verified, not everyone on this site is a scammer or is fraudulent but there are individuals that will scam you and pretend they're in sheep's clothing through my testing I discovered that this is scam alert, till the powers that be Rectify or fix the problem the scammers will be praying on you.

Date of experience: July 28, 2023
Canada
1 review
4 helpful votes
Follow Terry W.
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Add said 22.00 cad get bill 59.38 one month, phoned helpline would not tell me why was told to send them an email, 99.9 messages and likes come from the U.S. no doubt fake for why would they not be loco? Try changing user name they wanted another 22.50 probably U.S. doesn't say.BEWARE not what it seems.

Date of experience: July 24, 2023
Kentucky
1 review
0 helpful votes
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Don't bother..
June 8, 2023

Used for 1 day, tried to log in again a couple days later and couldn't, contacted support.
Was told I'd been reported for "abuse", had engaged in "inappropriate" behavior which violated the Terms of Use, and had been permanently banned... when all I did was talk to a few people and use the sites other built in features?

Even set up ID verification and was already thinking about purchasing membership eventually. Good thing I didn't I would have been out the money! Carefully read through ToU again and didn't see anything I "violated" asked support what I had done that supposedly violated ToU and conveniently got no response to the question, was just told account would stay banned. Best guess is either a completely random ban, or someone made up a bs report/claim because they felt entitled to my body/time and were offended that I didn't reply, meet up, or send pics whenever they wanted or wasn't online 24/7 to answer their every beck and call.

Would give 0/5 if I could. Don't bother wasting time on the site, and definitely DO NOT BUY MEMBERSHIP!

Date of experience: June 8, 2023
GB
1 review
0 helpful votes
Follow sss s.
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Fraud.
June 5, 2023

Started taking money without authorisation even when I was offline. Reporting them to the police. Blocked me in chats when I tried to resolve the problem. Enough is enough.

Date of experience: June 5, 2023
New York
2 reviews
5 helpful votes
Follow Devon C.
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I was tricked into believing that benaughty.com and adultfriendfinder are two different sites. Just so you know, they're both run by the same sites. Complete scams, both of them. Nothing but bots and tranny's. These sites will have bots text you and say hey whats up, want to chat? Then you never hear from them again. They don't answer you either. So I signed up for a Gold membership. After a week, it says Gold is only a free account, even though I paid $160.00 for it. They then say, "sign up for platinum if you want the real deal." Total scam! So I finally thought I was talking with legit people and after 30 minutes of chat, all of a sudden they deactivate their accounts. ALL OF THEM! I spoke to about 6 people. They all deactivated their accounts halfway through chatting with them, and blocked me. Now I'm a model, so I'm not bad looking. So you can see I'm not making this up. I've had better luck at dive bars. And the only legit people who will text you are trans sexuals. And they claim to be real women. I reported them and adultfriendfinder will say, "you don't have the proof." Oh well, isn't the mustache enough proof? Or their hairy chest? Trust me, avoid this site at all costs...Good advice...

Date of experience: May 26, 2023
Massachusetts
1 review
1 helpful vote
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Worst site
May 13, 2023

Site is filled with fake accounts. 90% people are not who they say they are. Website itself also sucked and God forbid you say it, they will cancel your account with zero refund

Date of experience: May 13, 2023
Canada
1 review
1 helpful vote
Follow se z.
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The site is pathetic. I am sure you would have better luck in a sleazy bar AND it might be cheaper.

%75+ of the profiles are dead profiles. Lots of bots and scammers

Date of experience: May 8, 2023
Canada
3 reviews
2 helpful votes
Follow cj r.
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So, I had decided to pull the trigger and try out this site. Wow, what a massive disappointment. So, let's talk about that.
I decided to go with the gold account. I actually only wanted 1 month to try it out. But, for some odd reason AFF billed me for 3 months. Well, it is what it is. I figured I could be there for a bit and see how things went.
So, I logged in and started surfing. Now, the city I live in is a mid sized city. About 52k in population. So, you'd think there'd be a few people to choose from. Not really. There are a LOT of inactive accounts. And I mean a LOT. I would say that for every account that looks active there's 10 that aren't.
Then there's the fake accounts. Those outnumber the inactive accounts. It's absolutely crazy.
So, after a couple of weeks I said well, that's that. I contacted customer service to talk about deleting the account and a refund for time owing.
Well, that turned out to be something different.
They were happy to delete the account. I literally typed "I'd like to delete my account. How soon can I expect the refund for the balance owing?" and the agent had deleted my account and closed the chat conversation.
Did I get my refund? No. I'm out about $90 for this.
So, would I suggest you try this site? Well, if you like fake accounts, inactive accounts and a company that rips you off? Then sure. This is the place for you.

Date of experience: May 1, 2023
Ohio
1 review
7 helpful votes
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So in ox has blown up all day with supposed AFF models who send you to some manager that wants $500 and permission to spend time with them or a date. All the girls were between ages of 24 and 26. Same stories oh I accidentally messed up my gender while creating my profile as the profiles are male ones. They then give you their number which they don't answer and only want you to text through away from the sites built in texting. From there they start out innocent then they ask for nudes. After that they then try to blackmail you with threatening to post your pictures on open forums and to your family and friends if you don't send them $300 now and if you do they will show proof via video of deleting the post. My first day has been swamped with no real people to talk to or even set up time to spend with except fraudulent scammers acting like models and women. Stay the hell away from this site guys.

Date of experience: March 30, 2023
Canada
1 review
7 helpful votes
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Fakes and Scammers
March 29, 2023

Don't waste your time or money here. The majority of the profiles are scammers. I found this out by simply replying to messages that are asking for to "know more about you" that one of the big things I don't do is to give out money. Never hear from them again. I also noticed 2 exact profiles with different names, ages, and locations. Same pictures and descriptions. So chances are, if they aren't scammers, then the profile was created by AFF employees to lure you in. About the only thing I found real was the Members Webcams.

Date of experience: March 29, 2023