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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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I have used adore me elite box for about 2 years. I have loved the products, but have just canceled my subscription because I am so sick of erroneous charges where adore me's warehouse claims I didn't return items or that items I didn't even try on are damaged. I now have a few hundred dollars of these bogus charges. Their customer service is never of any help and doesn't believe their customers, which is frustrating since I've been a customer for about 2 years.
My order took around 10 days to arrive. When I emailed customer service and politely inquired about my order and also suggested that, in this climate where there are more options for customers they should have better customer service, I was basically told it is what it is. I will be shopping elsewhere from now on.
I've emailed multiple times for assistance and have gotten nothing but a "canned response". I've followed the Adore Me chart. Bras don't fit. I've used my Victoria Secret size to order from Adore Me, still doesn't fit.
I'm a customer that planned to spend plenty of money as I think lots of your items are adorable but your lack of service to EVEN BE ABLE TO PLACE AN ORDER has made your products useless to me.
Hello there,
Thanks for reaching out to us!
Sorry to hear you're having trouble finding the best fit! We know that online shopping can be a little tricky so that's why I'm here to help!
*Just above the size drop down box that's found on each set's/item's display page, you can find the Size Guide link which brings up our helpful Size & Shape Guide.*
- There, under the Bra Fit Guide, you can find our bra calculator. It's a great way to find your best size, based on your bust and band measurements. Simply input your measurements and we'll share your best Adore Me fit.
- You can also find helpful size charts for our product selections and some helpful bra Shape & Padding tips.
**Are you in between sizes? Is the set you love out of stock in your size? We got you covered!**
You can try your sister size. It helps you find a similar fit while adjusting the size. Just make sure to adjust accordingly and that's it!
**Useful deets:** if you opt for a larger band size, the proportions of the entire bra will become larger, thus, you'll need to make the cup smaller.
- For example - if your true size is a 34D, and you'd like to adjust, your options are a size 36C or a 32DD.
Hope this helps! I'm here if you need more help.
Shopping from your mobile phone? Try our App on either Android or iOS: https://link.adore.me/app - for cool, exclusive perks & promos.
Best,
Love the beautiful lingerie bras and panties, so much to choose from that my husbands wallet gets small my lingerie drawer gets bigger. Everything that I have purchased fits me well and looks and feel so sexy. My husband loves the way I look in the lingerie bras and panties. So, if you ladies want to impress your man or woman, order something that you love to see yourself in. You won't regret it. Read over the comments to see how other women have to say about piece of item that you're looking at
I bought three bathing suits for $129.95 and returned two of them as they didn't fit correctly. I tried them on over my clothes (which was a good thing since the strip in the panty had no stickiness to it and it easily removed). After six weeks my refund hit my bank account $22.15 when I should have gotten $79.95 already a scam since they also charge a restocking fee. Never again. You win AdoreMe. You got $57+ of my money and the merch to try to resell to someone else. Never again. Lesson learned. Too bad because the bathing suit that I did keep is cute and I would have ordered again if your customer service was better.
Hi Kimberly,
Thanks for contacting us!
I'm here to handle any concern which you may have.
**It looks like I can't find your Adore Me account using the info you've shared so far. Once I find your account, I'll be able to help you ASAP.**
***Please help me find it by sharing any or all of the pieces of info listed below.***
- All possible email addresses that may be linked to your Adore Me account::
- An order number, if applicable::
- Your Adore Me account's billing/shipping address::
*Thank you in advance for this info!*
Hope to hear from you soon!
Best,
I love the products! They have so many styles and everything is so inclusive. Very body-positive company! Easy to work with; exchanges are very easy to do. So many styles to choose from; I really have to rein in my spending!
Extremely poor selection! Most of your bras are unlined or push up! At a 38 D- DD I do NOT need my boobs pushed up! At a 38 D- DD I need lining in my bra! Most of America are not the size of your models! I am not a millennial and do not need a lace bralette! I'm not big enough for plus size either! 99.999% of the bras you have that I would wear you don't have my size. And you NEVER restock!
Hello Doris,
Thanks for sharing your feedback with us. We appreciate it!
*Positive or negative - we love feedback! It helps us hear the truth about our products & services directly from you - our valued customer.*
We apologize for not living up to your expectations. I shared your feedback with the relevant team for review due to the issues you share with us, these sizes should be checked again in order to fulfill our customer's requirements. Also, the restocking is something we keep improving.
- We aim to better cater to your needs in the future!
If you need assistance with anything else, please let me know. We're here to support you!
Best wishes
I am enjoying all of my swimsuits, and I had two exchanges that were handled very easily and quickly.
I love ordering from Adore Me! The products are comfortable and the company is always on top of any delays and communicating with me.
Adore me has great customer service. My account issue was received and handled quickly. The support was friendly and professional.
I love Adore Me. As a plus size women it is challenging to find undergarments that allow me to feel sexy and look great! I love the monthly subscription.
Super fast shipping, great service. I love the set
My 16yo daughter found a swim-suit on Adore Me, and I bought it only because we couldn't find anything for a 36DDD at the store. Was totally expecting to get scammed, but it arrived quickly, fits her so well, and is cute to boot. She is so happy!
Loved everything they sent. As I tried on each item, I was pleased each and every time. Out of all they sent, I only had one half of a set that I wasn't pleased with (the bottoms of a swimsuit, and only bc it was not cut for my shape. The top made my chest look phenomenal, however!).
If I would have been able, I would have kept the whole box!
I've ordered several sets from AdoreMe and they are all cute, comfortable, and true to size. I'm so glad I discovered this company!
I ordered two sets in the same size. Both were too tight. One the cups were too small. One the cups were too large.
Hello Ashley,
Thanks for reaching out to us!
Sorry to hear you're having trouble finding the best fit! We know that online shopping can be a little tricky so that's why I'm here to help!
*Just above the size drop down box that's found on each set's/item's display page, you can find the Size Guide link which brings up our helpful Size & Shape Guide.*
- There, under the Bra Fit Guide, you can find our bra calculator. It's a great way to find your best size, based on your bust and band measurements. Simply input your measurements and we'll share your best Adore Me fit.
- You can also find helpful size charts for our product selections and some helpful bra Shape & Padding tips.
**Are you in between sizes? Is the set you love out of stock in your size? We got you covered!**
You can try your sister size. It helps you find a similar fit while adjusting the size. Just make sure to adjust accordingly and that's it!
**Useful deets:** if you opt for a larger band size, the proportions of the entire bra will become larger, thus, you'll need to make the cup smaller.
- For example - if your true size is a 34D, and you'd like to adjust, your options are a size 36C or a 32DD.
Hope this helps! I'm here if you need more help.
Shopping from your mobile phone? Try our App on either Android or iOS: https://link.adore.me/app - for cool, exclusive perks & promos.
Best,
I ordered two bathing suits. One fit great the other not so much. Adore me made it super easy to try two other sizes until I found one that fit as I wanted it to. It was so easy to return, exchange and reorder. I recommend them to everyone I know
I love the clothing I have purchased. It took me a couple exchanges to figure out sizing. The shipping time is why I cancelled my monthly subscription. When I ordered directly it was somewhat improved but two weeks is a long time to wait. Often the package sits for days awaiting pick up from the carrier. Your shipping should improve. Good luck for your future
I sent an email in hopes I would be able to get a bra replaced that I had purchased a little less than a year ago. While they don't have a warranty program, they did give me a code to replace the set that the underwire poked out of.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Patricia,
Thank you for providing your feedback,
We're very sorry to hear that you've had such a negative experience with us at Adore me!
That is never what we want for our customers, it's very unusual for an order to be so severely delayed, however, on the rare occasion this does occur, it can be due to a culmination of reasons and when it does we will always endeavour to do what we can for our customers accordingly.
Again we do offer our deepest apologies, we hope should you ever be willing to shop with us again that we can create a much more positive experience for you in the future.
Have an adorable day!